AWS: AI rank #9 in Communications APIs (CPaaS)

1/9

1/9

Use-case fit

0/9

Startup & small team

0/9

Feature-led ask

0/9

Gaps Use-case fit · Startup & small team · Feature-led ask

Most co-mentioned competitors

Share of AWS's mentions where the AI models name this brand in the same answer. That is the real competitive set in the AI channel.

Twilio

94%

Vonage

88%

Bird

71%

Sinch

65%

Plivo

59%

Telnyx

41%

Optometry & Eye Care Practice · #10 of 15

7 / 100 ▲ 4 vs last month

7%

mention rate (72 answers)

1

avg. position

4%

first pick

1%

share of voice

ChatGPT

0

Claude

13

Gemini

8

How the models portray AWS

Being named is not the same as being recommended. Each mention is graded endorsed (a strong pick), listed (a neutral option), or caveated (named with a reservation).

80% 20%

endorsed · 95% band 38–96% listed caveated graded across 5 mentions in Optometry & Eye Care Practice answers

Prompt themes AWS would want to own

Share of each theme's answers that mention AWS. Hover a row for the exact prompt. Compare shapes on the head-to-head page.

5/9 · #1×3

0/9

0/9

0/9

0/9

0/9

0/9

0/9

Gaps Best overall · Use-case fit · Top tools in 2026 · Startup & small team · Feature-led ask · If you could pick one · Budget & alternatives

Most co-mentioned competitors

Share of AWS's mentions where the AI models name this brand in the same answer. That is the real competitive set in the AI channel.

60%

Okta

60%

40%

40%

Terraform

40%

GCP

20%

Car Wash Management · #11 of 15

6 / 100 flat vs last month

7%

mention rate (72 answers)

3

avg. position

1%

first pick

2%

share of voice

ChatGPT

3

Claude

7

Gemini

7

How the models portray AWS

Being named is not the same as being recommended. Each mention is graded endorsed (a strong pick), listed (a neutral option), or caveated (named with a reservation).

60% 40%

endorsed · 95% band 23–88% listed caveated graded across 5 mentions in Car Wash Management answers

Prompt themes AWS would want to own

Share of each theme's answers that mention AWS. Hover a row for the exact prompt. Compare shapes on the head-to-head page.

5/9 · #1×1

0/9

0/9

0/9

0/9

0/9

0/9

0/9

Gaps Best overall · Use-case fit · Top tools in 2026 · Startup & small team · Feature-led ask · If you could pick one · Budget & alternatives

Most co-mentioned competitors

Share of AWS's mentions where the AI models name this brand in the same answer. That is the real competitive set in the AI channel.

80%

Okta

80%

60%

Splunk

40%

40%

Intune

20%

Pool Service Management · #11 of 15

5 / 100 flat vs last month

6%

mention rate (72 answers)

3

avg. position

1%

first pick

1%

share of voice

ChatGPT

0

Claude

7

Gemini

8

How the models portray AWS

Being named is not the same as being recommended. Each mention is graded endorsed (a strong pick), listed (a neutral option), or caveated (named with a reservation).

75% 25%

endorsed · 95% band 30–95% listed caveated graded across 4 mentions in Pool Service Management answers

Prompt themes AWS would want to own

Share of each theme's answers that mention AWS. Hover a row for the exact prompt. Compare shapes on the head-to-head page.

4/9 · #1×1

0/9

0/9

0/9

0/9

0/9

0/9

0/9

Gaps Best overall · Use-case fit · Top tools in 2026 · Startup & small team · Feature-led ask · If you could pick one · Budget & alternatives

Most co-mentioned competitors

Share of AWS's mentions where the AI models name this brand in the same answer. That is the real competitive set in the AI channel.

75%

Okta

75%

50%

GCP

50%

50%

Ping Identity

25%

Pest Control Business Management · #11 of 15

4 / 100 flat vs last month

6%

mention rate (72 answers)

3

avg. position

1%

first pick

1%

share of voice

ChatGPT

0

Claude

7

Gemini

6

How the models portray AWS

Being named is not the same as being recommended. Each mention is graded endorsed (a strong pick), listed (a neutral option), or caveated (named with a reservation).

50% 50%

endorsed · 95% band 15–85% listed caveated graded across 4 mentions in Pest Control Business Management answers

Prompt themes AWS would want to own

Share of each theme's answers that mention AWS. Hover a row for the exact prompt. Compare shapes on the head-to-head page.

4/9 · #1×1

0/9

0/9

0/9

0/9

0/9

0/9

0/9

Gaps Best overall · Use-case fit · Top tools in 2026 · Startup & small team · Feature-led ask · If you could pick one · Budget & alternatives

Most co-mentioned competitors

Share of AWS's mentions where the AI models name this brand in the same answer. That is the real competitive set in the AI channel.

Okta

100%

75%

GCP

50%

Kubernetes

50%

50%

OpenTofu

50%

Legal Practice Management · #11 of 15

4 / 100 flat vs last month

4%

mention rate (72 answers)

2

avg. position

1%

first pick

1%

share of voice

ChatGPT

0

Claude

8

Gemini

3

How the models portray AWS

Being named is not the same as being recommended. Each mention is graded endorsed (a strong pick), listed (a neutral option), or caveated (named with a reservation).

33% 67%

endorsed · 95% band 6–79% listed caveated graded across 3 mentions in Legal Practice Management answers

Prompt themes AWS would want to own

Share of each theme's answers that mention AWS. Hover a row for the exact prompt. Compare shapes on the head-to-head page.

3/9 · #1×1

0/9

0/9

0/9

0/9

0/9

0/9

0/9

Gaps Best overall · Use-case fit · Top tools in 2026 · Startup & small team · Feature-led ask · If you could pick one · Budget & alternatives

Most co-mentioned competitors

Share of AWS's mentions where the AI models name this brand in the same answer. That is the real competitive set in the AI channel.

67%

GCP

33%

33%

Google Cloud

33%

33%

Okta

33%

Translation & Localization · #12 of 15

7 / 100 ▲ 5 vs last month

8%

mention rate (72 answers)

2

avg. position

3%

first pick

1%

share of voice

ChatGPT

0

Claude

11

Gemini

10

How the models portray AWS

Being named is not the same as being recommended. Each mention is graded endorsed (a strong pick), listed (a neutral option), or caveated (named with a reservation).

67% 33%

endorsed · 95% band 30–90% listed caveated graded across 6 mentions in Translation & Localization answers

Prompt themes AWS would want to own

Share of each theme's answers that mention AWS. Hover a row for the exact prompt. Compare shapes on the head-to-head page.

6/9 · #1×2

0/9

0/9

0/9

0/9

0/9

0/9

0/9

Gaps Best overall · Use-case fit · Top tools in 2026 · Startup & small team · Feature-led ask · If you could pick one · Budget & alternatives

Most co-mentioned competitors

Share of AWS's mentions where the AI models name this brand in the same answer. That is the real competitive set in the AI channel.

67%

50%

Okta

50%

50%

Terraform

50%

Google Cloud

33%

Roofing Contractor Management · #12 of 15

7 / 100 ▲ 4 vs last month

7%

mention rate (72 answers)

1

avg. position

6%

first pick

1%

share of voice

ChatGPT

0

Claude

8

Gemini

12

How the models portray AWS

Being named is not the same as being recommended. Each mention is graded endorsed (a strong pick), listed (a neutral option), or caveated (named with a reservation).

100%

endorsed · 95% band 57–100% listed caveated graded across 5 mentions in Roofing Contractor Management answers

Prompt themes AWS would want to own

Share of each theme's answers that mention AWS. Hover a row for the exact prompt. Compare shapes on the head-to-head page.

5/9 · #1×4

0/9

0/9

0/9

0/9

0/9

0/9

0/9

Gaps Best overall · Use-case fit · Top tools in 2026 · Startup & small team · Feature-led ask · If you could pick one · Budget & alternatives

Most co-mentioned competitors

Share of AWS's mentions where the AI models name this brand in the same answer. That is the real competitive set in the AI channel.

Okta

80%

60%

Terraform

60%

GCP

40%

OpenTofu

40%

40%

Dental Practice Management · #12 of 15

6 / 100 flat vs last month

7%

mention rate (72 answers)

2

avg. position

4%

first pick

1%

share of voice

ChatGPT

0

Claude

13

Gemini

7

How the models portray AWS

Being named is not the same as being recommended. Each mention is graded endorsed (a strong pick), listed (a neutral option), or caveated (named with a reservation).

100%

endorsed · 95% band 57–100% listed caveated graded across 5 mentions in Dental Practice Management answers

Prompt themes AWS would want to own

Share of each theme's answers that mention AWS. Hover a row for the exact prompt. Compare shapes on the head-to-head page.

5/9 · #1×3

0/9

0/9

0/9

0/9

0/9

0/9

0/9

Gaps Best overall · Use-case fit · Top tools in 2026 · Startup & small team · Feature-led ask · If you could pick one · Budget & alternatives

Most co-mentioned competitors

Share of AWS's mentions where the AI models name this brand in the same answer. That is the real competitive set in the AI channel.

60%

GCP

40%

40%

40%

Okta

40%

Terraform

40%

Field Service Management · #12 of 15

6 / 100 flat vs last month

7%

mention rate (72 answers)

2

avg. position

4%

first pick

1%

share of voice

ChatGPT

0

Claude

13

Gemini

7

How the models portray AWS

Being named is not the same as being recommended. Each mention is graded endorsed (a strong pick), listed (a neutral option), or caveated (named with a reservation).

60% 40%

endorsed · 95% band 23–88% listed caveated graded across 5 mentions in Field Service Management answers

Prompt themes AWS would want to own

Share of each theme's answers that mention AWS. Hover a row for the exact prompt. Compare shapes on the head-to-head page.

5/9 · #1×3

0/9

0/9

0/9

0/9

0/9

0/9

0/9

Gaps Best overall · Use-case fit · Top tools in 2026 · Startup & small team · Feature-led ask · If you could pick one · Budget & alternatives

Most co-mentioned competitors

Share of AWS's mentions where the AI models name this brand in the same answer. That is the real competitive set in the AI channel.

60%

Okta

60%

Google Cloud

40%

40%

40%

Terraform

40%

Accounting & Bookkeeping Practice Management · #12 of 15

6 / 100 flat vs last month

7%

mention rate (72 answers)

2

avg. position

1%

first pick

1%

share of voice

ChatGPT

0

Claude

12

Gemini

6

How the models portray AWS

Being named is not the same as being recommended. Each mention is graded endorsed (a strong pick), listed (a neutral option), or caveated (named with a reservation).

80% 20%

endorsed · 95% band 38–96% listed caveated graded across 5 mentions in Accounting & Bookkeeping Practice Management answers

Prompt themes AWS would want to own

Share of each theme's answers that mention AWS. Hover a row for the exact prompt. Compare shapes on the head-to-head page.

5/9 · #1×1

0/9

0/9

0/9

0/9

0/9

0/9

0/9

Gaps Best overall · Use-case fit · Top tools in 2026 · Startup & small team · Feature-led ask · If you could pick one · Budget & alternatives

Most co-mentioned competitors

Share of AWS's mentions where the AI models name this brand in the same answer. That is the real competitive set in the AI channel.

Okta

100%

60%

Azure AD

60%

Ping Identity

60%

Kubernetes

60%

GCP

40%

Church Management Software · #12 of 15

6 / 100 flat vs last month

7%

mention rate (72 answers)

2

avg. position

3%

first pick

1%

share of voice

ChatGPT

4

Claude

7

Gemini

7

How the models portray AWS

Being named is not the same as being recommended. Each mention is graded endorsed (a strong pick), listed (a neutral option), or caveated (named with a reservation).

60% 40%

endorsed · 95% band 23–88% listed caveated graded across 5 mentions in Church Management Software answers

Prompt themes AWS would want to own

Share of each theme's answers that mention AWS. Hover a row for the exact prompt. Compare shapes on the head-to-head page.

5/9 · #1×2

0/9

0/9

0/9

0/9

0/9

0/9

0/9

Gaps Best overall · Use-case fit · Top tools in 2026 · Startup & small team · Feature-led ask · If you could pick one · Budget & alternatives

Most co-mentioned competitors

Share of AWS's mentions where the AI models name this brand in the same answer. That is the real competitive set in the AI channel.

80%

Okta

80%

60%

GCP

40%

40%

Red Hat Enterprise Linux

40%

Real Estate CRM · #12 of 15

5 / 100 flat vs last month

7%

mention rate (72 answers)

3

avg. position

1%

first pick

1%

share of voice

ChatGPT

0

Claude

10

Gemini

6

How the models portray AWS

Being named is not the same as being recommended. Each mention is graded endorsed (a strong pick), listed (a neutral option), or caveated (named with a reservation).

80% 20%

endorsed · 95% band 38–96% listed caveated graded across 5 mentions in Real Estate CRM answers

Prompt themes AWS would want to own

Share of each theme's answers that mention AWS. Hover a row for the exact prompt. Compare shapes on the head-to-head page.

5/9 · #1×1

0/9

0/9

0/9

0/9

0/9

0/9

0/9

Gaps Best overall · Use-case fit · Top tools in 2026 · Startup & small team · Feature-led ask · If you could pick one · Budget & alternatives

Most co-mentioned competitors

Share of AWS's mentions where the AI models name this brand in the same answer. That is the real competitive set in the AI channel.

Okta

80%

60%

60%

GCP

40%

40%

Red Hat Enterprise Linux

40%

Salon & Spa Management · #13 of 15

5 / 100 flat vs last month

6%

mention rate (72 answers)

3

avg. position

1%

first pick

1%

share of voice

ChatGPT

0

Claude

7

Gemini

7

How the models portray AWS

Being named is not the same as being recommended. Each mention is graded endorsed (a strong pick), listed (a neutral option), or caveated (named with a reservation).

75% 25%

endorsed · 95% band 30–95% listed caveated graded across 4 mentions in Salon & Spa Management answers

Prompt themes AWS would want to own

Share of each theme's answers that mention AWS. Hover a row for the exact prompt. Compare shapes on the head-to-head page.

4/9 · #1×1

0/9

0/9

0/9

0/9

0/9

0/9

0/9

Gaps Best overall · Use-case fit · Top tools in 2026 · Startup & small team · Feature-led ask · If you could pick one · Budget & alternatives

Most co-mentioned competitors

Share of AWS's mentions where the AI models name this brand in the same answer. That is the real competitive set in the AI channel.

75%

Okta

75%

Splunk

75%

50%

Red Hat Enterprise Linux

50%

50%

Landscaping & Lawn Care · #13 of 15

4 / 100 flat vs last month

6%

mention rate (72 answers)

3

avg. position

1%

first pick

1%

share of voice

ChatGPT

2

Claude

7

Gemini

4

How the models portray AWS

Being named is not the same as being recommended. Each mention is graded endorsed (a strong pick), listed (a neutral option), or caveated (named with a reservation).

50% 50%

endorsed · 95% band 15–85% listed caveated graded across 4 mentions in Landscaping & Lawn Care answers

Prompt themes AWS would want to own

Share of each theme's answers that mention AWS. Hover a row for the exact prompt. Compare shapes on the head-to-head page.

4/9 · #1×1

0/9

0/9

0/9

0/9

0/9

0/9

0/9

Gaps Best overall · Use-case fit · Top tools in 2026 · Startup & small team · Feature-led ask · If you could pick one · Budget & alternatives

Most co-mentioned competitors

Share of AWS's mentions where the AI models name this brand in the same answer. That is the real competitive set in the AI channel.

100%

75%

GCP

75%

Okta

50%

HashiCorp Vault

50%

Ping

25%

Loan Origination & Lending Software · #14 of 15

6 / 100 flat vs last month

7%

mention rate (72 answers)

2

avg. position

4%

first pick

1%

share of voice

ChatGPT

4

Claude

8

Gemini

7

How the models portray AWS

Being named is not the same as being recommended. Each mention is graded endorsed (a strong pick), listed (a neutral option), or caveated (named with a reservation).

20% 80%

endorsed · 95% band 4–62% listed caveated graded across 5 mentions in Loan Origination & Lending Software answers

Prompt themes AWS would want to own

Share of each theme's answers that mention AWS. Hover a row for the exact prompt. Compare shapes on the head-to-head page.

5/9 · #1×3

0/9

0/9

0/9

0/9

0/9

0/9

0/9

Gaps Best overall · Use-case fit · Top tools in 2026 · Startup & small team · Feature-led ask · If you could pick one · Budget & alternatives

Most co-mentioned competitors

Share of AWS's mentions where the AI models name this brand in the same answer. That is the real competitive set in the AI channel.

100%

GCP

40%

Terraform

40%

40%

Red Hat Enterprise Linux

40%

Okta

20%

Insurance Agency Management · #14 of 15

5 / 100 flat vs last month

6%

mention rate (72 answers)

2

avg. position

1%

first pick

1%

share of voice

ChatGPT

0

Claude

8

Gemini

8

How the models portray AWS

Being named is not the same as being recommended. Each mention is graded endorsed (a strong pick), listed (a neutral option), or caveated (named with a reservation).

75% 25%

endorsed · 95% band 30–95% listed caveated graded across 4 mentions in Insurance Agency Management answers

Prompt themes AWS would want to own

Share of each theme's answers that mention AWS. Hover a row for the exact prompt. Compare shapes on the head-to-head page.

4/9 · #1×1

0/9

0/9

0/9

0/9

0/9

0/9

0/9

Gaps Best overall · Use-case fit · Top tools in 2026 · Startup & small team · Feature-led ask · If you could pick one · Budget & alternatives

Most co-mentioned competitors

Share of AWS's mentions where the AI models name this brand in the same answer. That is the real competitive set in the AI channel.

Okta

75%

75%

50%

Red Hat Enterprise Linux

50%

25%

GCP

25%

Catering Management · #14 of 15

5 / 100 first snapshot (September 2026)

6%

mention rate (72 answers)

2

avg. position

1%

first pick

1%

share of voice

First snapshot: September 2026. The trend line appears with the second monthly measurement; no modeled history.

ChatGPT

0

Claude

4

Gemini

11

How the models portray AWS

Being named is not the same as being recommended. Each mention is graded endorsed (a strong pick), listed (a neutral option), or caveated (named with a reservation).

75% 25%

endorsed · 95% band 30–95% listed caveated graded across 4 mentions in Catering Management answers

Prompt themes AWS would want to own

Share of each theme's answers that mention AWS. Hover a row for the exact prompt. Compare shapes on the head-to-head page.

4/9 · #1×1

0/9

0/9

0/9

0/9

0/9

0/9

0/9

Gaps Best overall · Use-case fit · Top tools in 2026 · Startup & small team · Feature-led ask · If you could pick one · Budget & alternatives

Most co-mentioned competitors

Share of AWS's mentions where the AI models name this brand in the same answer. That is the real competitive set in the AI channel.

75%

Terraform

75%

Okta

75%

75%

25%

Google Cloud

25%

HOA & Community Association Management · #15 of 15

5 / 100 first snapshot (September 2026)

6%

mention rate (72 answers)

2

avg. position

3%

first pick

1%

share of voice

First snapshot: September 2026. The trend line appears with the second monthly measurement; no modeled history.

ChatGPT

4

Claude

4

Gemini

8

How the models portray AWS

Being named is not the same as being recommended. Each mention is graded endorsed (a strong pick), listed (a neutral option), or caveated (named with a reservation).

25% 75%

endorsed · 95% band 5–70% listed caveated graded across 4 mentions in HOA & Community Association Management answers

Prompt themes AWS would want to own

Share of each theme's answers that mention AWS. Hover a row for the exact prompt. Compare shapes on the head-to-head page.

4/9 · #1×2

0/9

0/9

0/9

0/9

0/9

0/9

0/9

Gaps Best overall · Use-case fit · Top tools in 2026 · Startup & small team · Feature-led ask · If you could pick one · Budget & alternatives

Most co-mentioned competitors

Share of AWS's mentions where the AI models name this brand in the same answer. That is the real competitive set in the AI channel.

100%

50%

GCP

50%

Okta

50%

50%

Ping

25%

Med Spa & Aesthetics · #15 of 15

5 / 100 flat vs last month

6%

mention rate (72 answers)

3

avg. position

3%

first pick

1%

share of voice

ChatGPT

0

Claude

4

Gemini

10

How the models portray AWS

Being named is not the same as being recommended. Each mention is graded endorsed (a strong pick), listed (a neutral option), or caveated (named with a reservation).

75% 25%

endorsed · 95% band 30–95% listed caveated graded across 4 mentions in Med Spa & Aesthetics answers

Prompt themes AWS would want to own

Share of each theme's answers that mention AWS. Hover a row for the exact prompt. Compare shapes on the head-to-head page.

4/9 · #1×2

0/9

0/9

0/9

0/9

0/9

0/9

0/9

Gaps Best overall · Use-case fit · Top tools in 2026 · Startup & small team · Feature-led ask · If you could pick one · Budget & alternatives

Most co-mentioned competitors

Share of AWS's mentions where the AI models name this brand in the same answer. That is the real competitive set in the AI channel.

75%

Okta

75%

Terraform

75%

50%

50%

Google Cloud

25%

Funeral Home & Cemetery Management · #15 of 15

4 / 100 first snapshot (September 2026)

4%

mention rate (72 answers)

1

avg. position

3%

first pick

1%

share of voice

First snapshot: September 2026. The trend line appears with the second monthly measurement; no modeled history.

ChatGPT

0

Claude

0

Gemini

12

How the models portray AWS

Being named is not the same as being recommended. Each mention is graded endorsed (a strong pick), listed (a neutral option), or caveated (named with a reservation).

100%

endorsed · 95% band 44–100% listed caveated graded across 3 mentions in Funeral Home & Cemetery Management answers

Prompt themes AWS would want to own

Share of each theme's answers that mention AWS. Hover a row for the exact prompt. Compare shapes on the head-to-head page.

3/9 · #1×2

0/9

0/9

0/9

0/9

0/9

0/9

0/9

Gaps Best overall · Use-case fit · Top tools in 2026 · Startup & small team · Feature-led ask · If you could pick one · Budget & alternatives

Most co-mentioned competitors

Share of AWS's mentions where the AI models name this brand in the same answer. That is the real competitive set in the AI channel.

Terraform

100%

67%

Okta

67%

Red Hat Enterprise Linux

67%

Kubernetes

67%