Brand report · July 2026

AWS: AI Visibility Report

When buyers ask ChatGPT, Claude, and Gemini about communications apis (cpaas), AWS ranks #10 of 15, a Visibility Score of 8 in Communications APIs (CPaaS) .

These rankings are measured from what the three models know from training, not a live web search. The live-web grounded surface is rolling out across the index. Methodology.

How AI sees AWS

Rarely mentioned, never first, and fading fast in CPaaS.

Where it wins. AWS surfaces in use-case-fit conversations, where it holds a 14% mention rate, suggesting buyers at least consider it when matching technical requirements to a specific job.

Where it loses. A 0% first-pick rate exposes how rarely AI recommends AWS as the go-to choice, and its absence from startup, feature-led, and single-pick prompts means it loses the conversations where buyers actually commit.

AI-generated analysis of the July 2026 measurements.

Communications APIs (CPaaS) · #10 of 15

8 / 100 first snapshot (July 2026)

14%

mention rate (72 answers)

5

avg. position

0%

first pick

2%

share of voice

First snapshot: July 2026. The trend line appears with the second monthly measurement; no modeled history.

ChatGPT

12

Claude

8

Gemini

4

Prompt themes AWS would want to own

Share of each theme's answers that mention AWS. Hover a row for the exact prompt. Compare shapes on the head-to-head page.

3/9

2/9

2/9

2/9

Budget & alternatives

1/9

Startup & small team

0/9

Feature-led ask

0/9

If you could pick one

0/9

Gaps Startup & small team · Feature-led ask · If you could pick one

Most co-mentioned competitors

Twilio

90%

Vonage

90%

Bird

70%

Sinch

50%

Plivo

40%

Telnyx

40%

Share of AWS's mentions where the AI models name this brand in the same answer. That is the real competitive set in the AI channel.

Scores are measured from real AI answers, refreshed monthly. Methodology.

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