Thunderdome B2B SaaS AI Visibility Index

← Communications APIs (CPaaS) ranking

Brand report · September 2026

Plivo Plivo: AI Visibility Report

plivo.com ↗

When buyers ask ChatGPT, Claude, and Gemini about communications apis (cpaas), Plivo ranks #5 of 15, a Visibility Score of 43 in Communications APIs (CPaaS) .

These rankings are measured from what the three models know from training, not a live web search. The live-web grounded surface is rolling out across the index. Methodology.

How AI sees Plivo

One arena, mid-table, startup-friendly but enterprise-invisible.

Where it wins. Plivo lands in 58% of CPaaS conversations, which keeps it alive in a 15-vendor field where most names disappear entirely. The startup and small-team prompt theme is its clearest turf.

Where it loses. A 1.4% first-pick rate means buyers hear the name but almost never choose it first, and the AI models skip Plivo entirely on use-case fit and enterprise selection prompts, which is where CPaaS deals actually close.

AI-generated analysis of the September 2026 measurements.

On message

How Plivo positions itself vs how AI ranks it

Plivo claims Communications APIs (CPaaS) and the models back it: #4 of 15 there.

The pitch

"Build human-like voice AI agents"

Targets Enterprise
What AI actually says
In Communications APIs (CPaaS) #4 of 15, claim holds

Homepage self-messaging · September 2026 ranking · the biggest gaps across the index →

Communications APIs (CPaaS) · #5 of 15

43 / 100 ▲ 6 vs last month
58%
mention rate (72 answers)
4
avg. position
1%
first pick
9%
share of voice
39Jul 2026Jul 2026: 3937.2Aug 2026Aug 2026: 37.242.9Sep 2026Sep 2026: 42.9
ChatGPT
48
Claude
36
Gemini
45

How the models portray Plivo

Being named is not the same as being recommended. Each mention is graded endorsed (a strong pick), listed (a neutral option), or caveated (named with a reservation).

55% 17% 29%
endorsed · 95% band 40–69% listed caveated graded across 42 mentions in Communications APIs (CPaaS) answers
Prompt themes Plivo would want to own

Share of each theme's answers that mention Plivo. Hover a row for the exact prompt. Compare shapes on the head-to-head page.

Budget & alternatives
9/9 · #1×1

Gaps Use-case fit · Enterprise pick

Most co-mentioned competitors

Share of Plivo's mentions where the AI models name this brand in the same answer. That is the real competitive set in the AI channel.

Vonage
81%
Twilio
79%
Bird
74%
Sinch
69%
Telnyx
69%
Infobip
36%

Scores are measured from real AI answers, refreshed monthly. Methodology.

Get alerted on big movements

We rerun the index every month. Drop your email and pick what to watch in Communications APIs (CPaaS): the whole category or specific brands. Free, unsubscribe anytime.

Or watch specific brands:

Work at Plivo? Put this on your site: a live "AI-recommended" badge, grounded in this data, that updates monthly and links back here. Free. Get the badge →