September 2026 snapshot · 72 AI answers Leader emerging

Field Service Management: AI Visibility Ranking

Dispatch, scheduling, and work order software for HVAC, plumbing, electrical, and other field-service businesses. Right now, Jobber is the brand AI assistants recommend most, with a Visibility Score of 71 and the #1 spot in 31% of answers. Head-to-head: Jobber vs ServiceTitan →

These rankings are measured from what the three models know from training, not a live web search. When the models DO search the web, see which sources they cite. Methodology.

Jobber leads ServiceTitan by 7 points, neither pulling away.

Jobber tops the index at 71 but ServiceTitan wins the first-pick battle 36% of the time versus Jobber's 31%, meaning buyers hear Jobber's name more often yet ServiceTitan gets the opening recommendation more frequently. Housecall Pro holds a solid 72% mention rate but almost never lands the top spot, suggesting the models treat it as a reliable second choice rather than a primary answer. Below those three, FieldEdge and Workiz drop sharply, with Claude nearly ignoring Workiz entirely at 2.5.

AI-generated analysis of the September 2026 measurements.

#	Brand	Visibility Score	Trend (2 mo)	Mention rate	Avg. position	#1 pick rate	Models
1	Jobber	71 ±2.7	flat	86%	2.8	31%	ChatGPT #2 Claude #1 Gemini #1
2	ServiceTitan	64 ±2.4	flat	75%	2.5	36%	ChatGPT #3 Claude #2 Gemini #2
3	Housecall Pro	58 ±3.1	flat	72%	3.0	6%	ChatGPT #1 Claude #3 Gemini #3
4	FieldEdge	25 ±4.5	flat	38%	4.3	0%	ChatGPT #5 Claude #4 Gemini #5
5	Workiz	15 ±3.1	flat	22%	4.4	0%	ChatGPT #6 Claude #14 Gemini #4
6	Salesforce Field Service	13 ±6.3	flat	15%	2.4	8%	ChatGPT #7 Claude #6 Gemini #7
7	Service Fusion	13 ±3.6	flat	21%	4.9	0%	ChatGPT #4 Claude #9 Gemini
8	Salesforce	8 ±5.5	flat	8%	1.8	6%	ChatGPT #10 Claude #10 Gemini #6
9	Microsoft Dynamics 365 Field Service	7 ±4.3	flat	10%	3.6	0%	ChatGPT #9 Claude #11 Gemini #12
10	ServiceMax	7 ±2.2	flat	11%	4.6	0%	ChatGPT Claude #5 Gemini #14
11	FieldPulse	7 ±4.2	flat	10%	4.1	0%	ChatGPT #8 Claude #15 Gemini #13
12	AWS	6 ±2.2	flat	7%	1.8	4%	ChatGPT Claude #7 Gemini #9
13	ServiceM8	5 ±3	flat	7%	3.2	1%	ChatGPT Claude #8 Gemini #11
14	Microsoft Dynamics 365	5 ±4	flat	6%	2.5	0%	ChatGPT #12 Claude #12 Gemini #8
15	IFS	4 ±3.4	flat	7%	4.6	0%	ChatGPT #11 Claude #13 Gemini #10

The ± under each score is the reliability band: how much the number would move if we re-ran the identical measurement. It is tight because each prompt is sampled multiple times. It is not the same as how much the ranking depends on which prompts we ask — a separate, wider figure shown on hover.

Just below the cutoff: Azure (3.8), Oracle Field Service (3.6), ServiceNow Field Service Management (3.5), Zuper (3.5), IFS Cloud (3.2). 59 brands were scored in this category; the leaderboard shows the top 15.

Visibility Score: position-weighted presence across all measured answers, 0 to 100. A score of 100 means the brand was the first recommendation in every answer. Every point in a trend line is a live monthly measurement; there is no modeled or backfilled history. Full methodology.

Openness 29/100: the share of this category's recommendation weight not held by the leader.

Compare brands in Field Service Management head-to-head → · Explore the prompt tree →

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Do the models agree?

Per-model Visibility Scores for the top 10. A long gray bar means the three assistants disagree about the brand. Hover a row for exact values.

ChatGPT Claude Gemini

Where they land in the answer

When a brand is mentioned, where does it appear? Box shows the middle 50% of positions, the thick line is the median, whiskers are the extremes. Hover a row for the detail.