Brand report · July 2026

Sinch: AI Visibility Report

When buyers ask ChatGPT, Claude, and Gemini about communications apis (cpaas), Sinch ranks #5 of 15, a Visibility Score of 38 in Communications APIs (CPaaS) .

These rankings are measured from what the three models know from training, not a live web search. The live-web grounded surface is rolling out across the index. Methodology.

How AI sees Sinch

Mentioned but never chosen; present in the room, not at the head.

Where it wins. Sinch earns a 57% mention rate in Communications APIs, landing it in the top third of a 15-player field and making it a consistent supporting name when AI models list broad market options.

Where it loses. A first-pick rate of 0% means it never wins the top slot, and its absence from use-case fit prompts suggests AI models don't associate Sinch with solving a specific buyer problem.

AI-generated analysis of the July 2026 measurements.

Communications APIs (CPaaS) · #5 of 15

38 / 100 first snapshot (July 2026)

57%

mention rate (72 answers)

4

avg. position

0%

first pick

9%

share of voice

First snapshot: July 2026. The trend line appears with the second monthly measurement; no modeled history.

ChatGPT

35

Claude

44

Gemini

35

Prompt themes Sinch would want to own

Share of each theme's answers that mention Sinch. Hover a row for the exact prompt. Compare shapes on the head-to-head page.

Top tools in 2026

9/9

Feature-led ask

8/9

Budget & alternatives

8/9

Enterprise pick

7/9

Startup & small team

4/9

If you could pick one

4/9

Best overall

1/9

Use-case fit

0/9

Gaps Use-case fit

Most co-mentioned competitors

Vonage

83%

Twilio

80%

Bird

66%

Infobip

49%

Plivo

49%

Telnyx

44%

Share of Sinch's mentions where the AI models name this brand in the same answer. That is the real competitive set in the AI channel.

Scores are measured from real AI answers, refreshed monthly. Methodology.

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