Management software for HOAs and community associations covering dues, communications, violations, and accounting. Right now, AppFolio is the brand AI assistants recommend most, with a Visibility Score of 64 and the #1 spot in 21% of answers. Head-to-head: AppFolio vs Buildium →
These rankings are measured from what the three models know from training, not a live web search. When the models DO search the web, see which sources they cite. Methodology.
Three models, three different leaders, no consensus winner.
Buildium tops the overall index but that number hides a real split: ChatGPT scores it 72.5 while Gemini scores it only 45.8, and Gemini instead favors PayHOA at 72.5, a brand ChatGPT scores at 35. Claude goes its own way by ranking AppFolio highest among its recommendations at 58.8, a score ChatGPT assigns only 12.1. Any brand claiming AI visibility in HOA management is really only visible to one or two models, not the category as a whole.
AI-generated analysis of the September 2026 measurements.
| # | Brand | Visibility Score | Mention rate | Avg. position | #1 pick rate | Models |
|---|---|---|---|---|---|---|
| 1 | | ±3.1 | 72% | 2.2 | 21% | ChatGPT #2 Claude #2 Gemini #2 |
| 2 | | ±3.8 | 72% | 2.6 | 21% | ChatGPT #1 Claude #1 Gemini #3 |
| 3 | | ±5.7 | 65% | 3.8 | 22% | ChatGPT #5 Claude #4 Gemini #1 |
| 4 | | ±5.7 | 50% | 3.0 | 10% | ChatGPT #3 Claude #5 Gemini #5 |
| 5 | | ±3.8 | 43% | 4.7 | 0% | ChatGPT #14 Claude #3 Gemini #4 |
| 6 | | ±4.4 | 32% | 3.3 | 1% | ChatGPT #4 Claude #7 Gemini #10 |
| 7 | Enumerate | ±5.9 | 29% | 5.0 | 3% | ChatGPT #7 Claude #9 Gemini #12 |
| 8 | | ±3.6 | 22% | 5.0 | 4% | ChatGPT #8 Claude #6 Gemini |
| 9 | | ±4.5 | 19% | 4.9 | 0% | ChatGPT #6 Claude Gemini #8 |
| 10 | | ±5.7 | 15% | 4.3 | 1% | ChatGPT #9 Claude #8 Gemini |
| 11 | | ±3.8 | 14% | 5.3 | 0% | ChatGPT Claude Gemini #6 |
| 12 | | ±2.8 | 13% | 6.0 | 0% | ChatGPT #11 Claude #13 Gemini #7 |
| 13 | | ±3.9 | 13% | 6.1 | 0% | ChatGPT #10 Claude #10 Gemini |
| 14 | | ±3.6 | 7% | 3.2 | 1% | ChatGPT #13 Claude #11 Gemini #11 |
| 15 | | ±4.6 | 6% | 1.5 | 3% | ChatGPT #12 Claude #12 Gemini #9 |
The ± under each score is the reliability band: how much the number would move if we re-ran the identical measurement. It is tight because each prompt is sampled multiple times. It is not the same as how much the ranking depends on which prompts we ask — a separate, wider figure shown on hover.
Just below the cutoff: Okta (4.3), MoneyMinder (4.2), TOPS (3.9), HOA Messenger (3.8), Google Workspace (3.6). 77 brands were scored in this category; the leaderboard shows the top 15.
Visibility Score: position-weighted presence across all measured answers, 0 to 100. A score of 100 means the brand was the first recommendation in every answer. Every point in a trend line is a live monthly measurement; there is no modeled or backfilled history. Full methodology.
Openness 36/100: the share of this category's recommendation weight not held by the leader.
Compare brands in HOA & Community Association Management head-to-head → · Explore the prompt tree →
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Per-model Visibility Scores for the top 10. A long gray bar means the three assistants disagree about the brand. Hover a row for exact values.
When a brand is mentioned, where does it appear? Box shows the middle 50% of positions, the thick line is the median, whiskers are the extremes. Hover a row for the detail.
gpt-5.4
claude-sonnet-4-6
gemini-3-flash-preview
Each model answered every prompt 3 times in September 2026. Prompts are brand-neutral so no vendor gets seeded into the question.