Thunderdome B2B SaaS AI Visibility Index

← All categories

September 2026 snapshot · 72 AI answers Contested

Email Marketing: AI Visibility Ranking

Platforms for newsletters, campaigns, and lifecycle email. Right now, Mailchimp is the brand AI assistants recommend most, with a Visibility Score of 50 and the #1 spot in 21% of answers. Head-to-head: Mailchimp vs Klaviyo →

These rankings are measured from what the three models know from training, not a live web search. When the models DO search the web, see which sources they cite. Methodology.

Email marketing AI visibility has no clear front-runner yet.

Mailchimp and Klaviyo sit within half a point of each other, and neither has pulled away enough to be called the default recommendation across models. What makes this messier is how differently each model behaves: Claude pushes Mailchimp hard at 79 while nearly ignoring MailerLite, whereas ChatGPT and Gemini favor MailerLite at 53 and 51 respectively. Kit is a quiet anomaly, mentioned in 54% of answers but never picked first, meaning the models treat it as a supporting reference rather than a lead suggestion.

AI-generated analysis of the September 2026 measurements.

# Brand Visibility Score Trend (3 mo) Mention rate Avg. position #1 pick rate Models
1 Mailchimp
50
±4.4
Jul 2026: 45.6 · Aug 2026: 45.1 · Sep 2026: 50.1 flat 60% 2.6 21% ChatGPT #3 Claude #1 Gemini #6
2 Klaviyo
50
±2.9
Jul 2026: 49.6 · Aug 2026: 48.1 · Sep 2026: 49.7 flat 56% 2.1 28% ChatGPT #2 Claude #2 Gemini #2
3 MailerLite
43
±4.9
Jul 2026: 38.9 · Aug 2026: 37.4 · Sep 2026: 43.1 flat 53% 2.8 17% ChatGPT #1 Claude #7 Gemini #1
4 Kit
38
±4.8
Jul 2026: 38.2 · Aug 2026: 38.2 · Sep 2026: 37.8 flat 54% 4.1 0% ChatGPT #4 Claude #4 Gemini #3
5 Brevo
32
±4.2
Jul 2026: 34.2 · Aug 2026: 30.4 · Sep 2026: 32.4 flat 47% 4.1 6% ChatGPT #5 Claude #3 Gemini #7
6 ActiveCampaign
26
±4.3
Jul 2026: 27.9 · Aug 2026: 27.9 · Sep 2026: 26.1 flat 38% 4.0 6% ChatGPT #6 Claude #6 Gemini #5
7 HubSpot
23
±3.9
Jul 2026: 18.3 · Aug 2026: 21 · Sep 2026: 23.3 flat 35% 4.3 1% ChatGPT #7 Claude #5 Gemini #11
8 Beehiiv
21
±5.5
Jul 2026: 20.4 · Aug 2026: 27.2 · Sep 2026: 20.8 flat 29% 3.9 1% ChatGPT #9 Claude #8 Gemini #4
9 Omnisend
16
±3.5
Jul 2026: 14.6 · Aug 2026: 15.3 · Sep 2026: 15.8 flat 24% 4.3 0% ChatGPT #8 Claude #9 Gemini #8
10 Salesforce Marketing Cloud
13
±1.1
Jul 2026: 13.5 · Aug 2026: 14.3 · Sep 2026: 13.2 flat 15% 2.4 13% ChatGPT #10 Claude #10 Gemini #9
11 Google Workspace
10
±2.1
Jul 2026: 7.8 · Aug 2026: 6.9 · Sep 2026: 10.3 ▲ 3 11% 1.8 8% ChatGPT #11 Claude #13 Gemini #10
12 Braze
8
±1.1
Jul 2026: 9.6 · Aug 2026: 9.3 · Sep 2026: 8.3 flat 14% 5.1 0% ChatGPT #14 Claude #12 Gemini #13
13 EmailOctopus
8
±1
Jul 2026: 5.6 · Aug 2026: 5.1 · Sep 2026: 7.8 ▲ 3 13% 4.8 0% ChatGPT #13 Claude #14 Gemini #14
14 Microsoft 365
8
±0
Jul 2026: 7.2 · Aug 2026: 6.1 · Sep 2026: 7.5 ▲ 1 8% 2.0 0% ChatGPT #12 Claude Gemini #12
15 Adobe Campaign
6
±3.1
Jul 2026: 3.8 · Aug 2026: 4.7 · Sep 2026: 6 flat 7% 2.4 0% ChatGPT #15 Claude #11 Gemini #15

The ± under each score is the reliability band: how much the number would move if we re-ran the identical measurement. It is tight because each prompt is sampled multiple times. It is not the same as how much the ranking depends on which prompts we ask — a separate, wider figure shown on hover.

Just below the cutoff: Moosend (5.6), Zoho Mail (5.6), Marketo (5.4), Drip (5.1), Oracle Eloqua (5.1). 51 brands were scored in this category; the leaderboard shows the top 15.

Visibility Score: position-weighted presence across all measured answers, 0 to 100. A score of 100 means the brand was the first recommendation in every answer. Every point in a trend line is a live monthly measurement; there is no modeled or backfilled history. Full methodology.

Openness 50/100: the share of this category's recommendation weight not held by the leader.

Compare brands in Email Marketing head-to-head →  ·  Explore the prompt tree →

Get alerted on big movements

We rerun the index every month. Drop your email and pick what to watch in Email Marketing: the whole category or specific brands. Free, unsubscribe anytime.

Or watch specific brands:

Do the models agree?

Per-model Visibility Scores for the top 10. A long gray bar means the three assistants disagree about the brand. Hover a row for exact values.

ChatGPT Claude Gemini
0 25 50 75 100 Visibility Score · 0 = never mentioned, 100 = always the first recommendation Mailchimp Klaviyo MailerLite Kit Brevo ActiveCampaign HubSpot Beehiiv Omnisend Salesforce Marketing Cloud

Where they land in the answer

When a brand is mentioned, where does it appear? Box shows the middle 50% of positions, the thick line is the median, whiskers are the extremes. Hover a row for the detail.

1 2 3 4 5 6 7 8 9 10 11 12 Position in the answer · 1 = the first product recommended Mailchimp Klaviyo MailerLite Kit Brevo ActiveCampaign HubSpot Beehiiv Omnisend Salesforce Marketing Cloud

What each model recommends first

ChatGPT

gpt-5.4

1 MailerLite
53
2 Klaviyo
52
3 Mailchimp
45
4 Kit
37
5 Brevo
31

Claude

claude-sonnet-4-6

1 Mailchimp
79
2 Klaviyo
51
3 Brevo
43
4 Kit
40
5 HubSpot
35

Gemini

gemini-3-flash-preview

1 MailerLite
51
2 Klaviyo
46
3 Kit
37
4 Beehiiv
31
5 ActiveCampaign
27

The questions we asked

Each model answered every prompt 3 times in September 2026. Prompts are brand-neutral so no vendor gets seeded into the question.

  1. Best overall
    What's the best email marketing platform? See who wins it →
  2. Use-case fit
    We run an online store and want automated flows like abandoned cart emails. What should we use? See who wins it →
  3. Top tools in 2026
    What are the top email marketing tools in 2026? See who wins it →
  4. Startup & small team
    Which email platform is best for a small business just getting started? See who wins it →
  5. Enterprise pick
    Which email marketing platform should a large enterprise standardize on, considering security, compliance, and scale? See who wins it →
  6. Feature-led ask
    I want to send a weekly newsletter and simple automations. What do you recommend? See who wins it →
  7. If you could pick one
    If you could only pick one email marketing tool, which one and why? See who wins it →
  8. Budget & alternatives
    What's the best affordable alternative to the big email marketing platforms? See who wins it →