Thunderdome B2B SaaS AI Visibility Index

← Email Marketing ranking

Brand report · September 2026

Omnisend Omnisend: AI Visibility Report

omnisend.com ↗

When buyers ask ChatGPT, Claude, and Gemini about email marketing, Omnisend ranks #9 of 15, a Visibility Score of 16 in Email Marketing (and appears in 2 categories of the index).

These rankings are measured from what the three models know from training, not a live web search. The live-web grounded surface is rolling out across the index. Methodology.

How AI sees Omnisend

A list-filler that peaks at 24% and never leads.

Where it wins. Email Marketing is where Omnisend earns its only foothold, pulling a 23.6% mention rate and ranking 9th of 15. Use-case-fit prompts surface it, meaning models at least recognize it has a job to do in that category.

Where it loses. Marketing Automation is a near-total washout: rank 15 of 15, a 9.7% mention rate, and zero first picks across both categories. Omnisend is cut from six of eleven prompt themes in Marketing Automation alone, including every theme where buyers signal intent to commit to a platform.

AI-generated analysis of the September 2026 measurements.

On message

How Omnisend positions itself vs how AI ranks it

Omnisend claims Email Marketing and the models back it: #9 of 15 there.

The pitch

"returning $79 for every $1 spent"

Positions in Email Marketing
Targets Ecommerce
What AI actually says
In Email Marketing #9 of 15, claim holds

Homepage self-messaging · September 2026 ranking · the biggest gaps across the index →

Email Marketing · #9 of 15

16 / 100 flat vs last month
24%
mention rate (72 answers)
4
avg. position
0%
first pick
4%
share of voice
14.6Jul 2026Jul 2026: 14.615.3Aug 2026Aug 2026: 15.315.8Sep 2026Sep 2026: 15.8
ChatGPT
17
Claude
15
Gemini
16

How the models portray Omnisend

Being named is not the same as being recommended. Each mention is graded endorsed (a strong pick), listed (a neutral option), or caveated (named with a reservation).

47% 47%
endorsed · 95% band 26–69% listed caveated graded across 17 mentions in Email Marketing answers
Prompt themes Omnisend would want to own

Share of each theme's answers that mention Omnisend. Hover a row for the exact prompt. Compare shapes on the head-to-head page.

Gaps Best overall · Startup & small team · Enterprise pick · Feature-led ask · If you could pick one

Most co-mentioned competitors

Share of Omnisend's mentions where the AI models name this brand in the same answer. That is the real competitive set in the AI channel.

Mailchimp
82%
Klaviyo
71%
Brevo
53%
MailerLite
47%
ActiveCampaign
41%
Kit
35%

Scores are measured from real AI answers, refreshed monthly. Methodology.

Get alerted on big movements

We rerun the index every month. Drop your email and pick what to watch in Email Marketing: the whole category or specific brands. Free, unsubscribe anytime.

Or watch specific brands:

Work at Omnisend? Put this on your site: a live "AI-recommended" badge, grounded in this data, that updates monthly and links back here. Free. Get the badge →