Thunderdome B2B SaaS AI Visibility Index

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September 2026 snapshot · 72 AI answers Leader emerging

Video Conferencing: AI Visibility Ranking

Meeting and video collaboration platforms for teams. Right now, Zoom is the brand AI assistants recommend most, with a Visibility Score of 83 and the #1 spot in 54% of answers. Head-to-head: Zoom vs Microsoft Teams →

These rankings are measured from what the three models know from training, not a live web search. When the models DO search the web, see which sources they cite. Methodology.

Zoom leads but Microsoft Teams is right on its heels.

Zoom tops the index at 82.9 but Microsoft Teams sits just 6 points back, and both clear 86% mention rates, meaning AI models treat them as near-interchangeable starting points for most buyer questions. Google Meet earns mentions in 82% of answers yet wins the first-pick position only 13% of the time, suggesting it reads as a credible option rather than a preferred one. Webex and Logitech trail far behind, with Webex appearing in 40% of answers but almost never earning the top recommendation.

AI-generated analysis of the September 2026 measurements.

# Brand Visibility Score Trend (3 mo) Mention rate Avg. position #1 pick rate Models
1 Zoom
83
±0.8
Jul 2026: 84.2 · Aug 2026: 83.6 · Sep 2026: 82.9 flat 88% 1.5 54% ChatGPT #1 Claude #1 Gemini #1
2 Microsoft Teams
77
±1.9
Jul 2026: 76.4 · Aug 2026: 75 · Sep 2026: 77.2 flat 86% 2.0 21% ChatGPT #2 Claude #2 Gemini #2
3 Google Meet
68
±2
Jul 2026: 66.4 · Aug 2026: 68.3 · Sep 2026: 67.9 flat 82% 2.7 13% ChatGPT #3 Claude #3 Gemini #3
4 Webex
29
±4.3
Jul 2026: 25.3 · Aug 2026: 27.6 · Sep 2026: 29.2 flat 40% 3.8 1% ChatGPT #4 Claude #4 Gemini #4
5 Logitech
12
±0.5
Jul 2026: 12.4 · Aug 2026: 12.4 · Sep 2026: 12.2 flat 13% 1.2 11% ChatGPT #6 Claude #5 Gemini #5
6 Jitsi Meet
10
±0.4
Jul 2026: 11.4 · Aug 2026: 10.3 · Sep 2026: 9.7 ▼ 1 15% 4.6 0% ChatGPT #9 Claude #7 Gemini #6
7 Neat
9
±2.1
Jul 2026: 9.9 · Aug 2026: 10.3 · Sep 2026: 9.4 flat 11% 2.5 0% ChatGPT #7 Claude #11 Gemini #7
8 Poly
8
±1.9
Jul 2026: 8.9 · Aug 2026: 10.1 · Sep 2026: 8.1 flat 10% 2.7 0% ChatGPT #8 Claude #6 Gemini #13
9 Slack
8
±2.4
Jul 2026: 8.9 · Aug 2026: 7.4 · Sep 2026: 7.6 flat 13% 4.9 0% ChatGPT #5 Claude #9 Gemini #15
10 Otter.ai
6
±1.1
Jul 2026: 8.6 · Aug 2026: 7.8 · Sep 2026: 6 ▼ 2 10% 4.9 0% ChatGPT Claude #8 Gemini #8
11 Cisco
6
±2.7
Jul 2026: 5.7 · Aug 2026: 4.2 · Sep 2026: 5.7 flat 8% 4.2 0% ChatGPT #10 Claude #12 Gemini #14
12 Fireflies.ai
6
±1.5
Jul 2026: 5.3 · Aug 2026: 5.7 · Sep 2026: 5.6 flat 10% 5.3 0% ChatGPT #13 Claude #10 Gemini #12
13 Yealink
6
±2.5
Jul 2026: 4.7 · Aug 2026: 1.8 · Sep 2026: 5.6 ▲ 4 8% 4.3 0% ChatGPT #11 Claude #14 Gemini #9
14 Discord
4
±0.9
Jul 2026: 7.4 · Aug 2026: 6.8 · Sep 2026: 4.3 ▼ 3 8% 5.8 0% ChatGPT #12 Claude Gemini #10
15 Livestorm
4
±1.9
Jul 2026: 1.9 · Aug 2026: 1.9 · Sep 2026: 3.9 flat 6% 4.0 0% ChatGPT Claude #13 Gemini #11

The ± under each score is the reliability band: how much the number would move if we re-ran the identical measurement. It is tight because each prompt is sampled multiple times. It is not the same as how much the ranking depends on which prompts we ask — a separate, wider figure shown on hover.

Just below the cutoff: GoTo Meeting (3.3), Whereby (3.2), Riverside.fm (3.1), Otter (2.9), Apple FaceTime (2.9). 46 brands were scored in this category; the leaderboard shows the top 15.

Visibility Score: position-weighted presence across all measured answers, 0 to 100. A score of 100 means the brand was the first recommendation in every answer. Every point in a trend line is a live monthly measurement; there is no modeled or backfilled history. Full methodology.

Openness 17/100: the share of this category's recommendation weight not held by the leader.

Compare brands in Video Conferencing head-to-head →  ·  Explore the prompt tree →

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Do the models agree?

Per-model Visibility Scores for the top 10. A long gray bar means the three assistants disagree about the brand. Hover a row for exact values.

ChatGPT Claude Gemini
0 25 50 75 100 Visibility Score · 0 = never mentioned, 100 = always the first recommendation Zoom Microsoft Teams Google Meet Webex Logitech Jitsi Meet Neat Poly Slack Otter.ai

Where they land in the answer

When a brand is mentioned, where does it appear? Box shows the middle 50% of positions, the thick line is the median, whiskers are the extremes. Hover a row for the detail.

1 2 3 4 5 6 7 8 9 10 Position in the answer · 1 = the first product recommended Zoom Microsoft Teams Google Meet Webex Logitech Jitsi Meet Neat Poly Slack Otter.ai

What each model recommends first

ChatGPT

gpt-5.4

1 Zoom
84
2 Microsoft Teams
78
3 Google Meet
70
4 Webex
32
5 Slack
13

Claude

claude-sonnet-4-6

1 Zoom
85
2 Microsoft Teams
78
3 Google Meet
72
4 Webex
35
5 Logitech
12

Gemini

gemini-3-flash-preview

1 Zoom
79
2 Microsoft Teams
75
3 Google Meet
63
4 Webex
21
5 Logitech
13

The questions we asked

Each model answered every prompt 3 times in September 2026. Prompts are brand-neutral so no vendor gets seeded into the question.

  1. Best overall
    What's the best video conferencing software for a business? See who wins it →
  2. Use-case fit
    Our 200-person company needs reliable video meetings and webinars. What should we use? See who wins it →
  3. Top tools in 2026
    What are the top video conferencing platforms in 2026? See who wins it →
  4. Startup & small team
    Which video meeting tool is best for a small team on a budget? See who wins it →
  5. Enterprise pick
    Which video conferencing platform should a large enterprise standardize on, considering security, compliance, and scale? See who wins it →
  6. Feature-led ask
    I need video conferencing with good recording and transcription. What do you recommend? See who wins it →
  7. If you could pick one
    If you could only pick one video conferencing platform, which one and why? See who wins it →
  8. Budget & alternatives
    What's the best conference room video system for hybrid meetings? See who wins it →