Thunderdome B2B SaaS AI Visibility Index

← Marketing Automation ranking

Feature-led ask · Prompt 6 of 8 · September 2026

A real buyer question from the September 2026 snapshot, asked 3× to each of the three models. 9 answers recorded.

“I want to automate our email marketing and campaign workflows. What do you recommend?”

ChatGPT answered 3× this snapshot

…choose a tool that combines CRM, segmentation, and automation. Common options: HubSpot: strong all-in-one option for B2B and lifecycle automation Mailchimp: easier for basic email automation ActiveCampaign: strong automation depth for SMBs Klaviyo: excellent for ecommerce Marketo: enterprise B2B Customer.io / Braze: advanced behavior-based messaging Build automation around triggers Useful triggers include: Signup…

Named across its answers: 1. HubSpot2. Mailchimp3. Klaviyo4. ActiveCampaign5. Marketo

Verbatim excerpt from one collected ChatGPT answer; formatting flattened, words untouched.

Klaviyo and HubSpot both achieved perfect mention rates across all 9 answers, but neither dominates on first-position wins, with Klaviyo leading 3 times and HubSpot 2 times at identical average positions of 2.7. Pardot, Oracle Eloqua, Salesforce, and Marketo Engage are invisible here despite category rankings, meaning enterprise-oriented buyers asking this feature-led question will never see them recommended.

AI-generated read of the September 2026 measurements.

Who wins this question

Contested Consensus

All three models name HubSpot, Klaviyo and ActiveCampaign on this question.

ChatGPTClaudeGemini mentioned · first · avg. pos
HubSpot 131226234 9/9 · 2× first · #2.7
Klaviyo 424335111 9/9 · 3× first · #2.7
ActiveCampaign 343444343 9/9 · never first · #3.6
Mailchimp 212111 6/9 · 4× first · #1.3
Marketo 56558 5/9 · never first · #5.8
Kit 2465 4/9 · never first · #4.3
Omnisend 22 2/9 · never first · #2
Brevo 53 2/9 · never first · #4
Customer.io 65 2/9 · never first · #5.5
Salesforce Marketing Cloud 75 2/9 · never first · #6
Braze 76 2/9 · never first · #6.5
Zapier 79 2/9 · never first · #8

Each square is one collected answer; the number is the brand's position in that answer. Lime = the very first recommendation. Unlinked brands were named by the models here but sit outside this category's published top 15 overall. Showing the top 12 of 24 brands named at least once. Never mentioned here: Pardot, Oracle Eloqua, Salesforce Account Engagement.

Build variants of this question: the Marketing Automation prompt tree → ← Previous prompt Next prompt →

Part of the Marketing Automation snapshot: 72 answers across 8 prompts. Full category ranking · Compare brands head-to-head · Methodology.