When buyers ask ChatGPT, Claude, and Gemini about video conferencing, Poly ranks #9 of 15, a Visibility Score of 9 in Video Conferencing .
These rankings are measured from what the three models know from training, not a live web search. The live-web grounded surface is rolling out across the index. Methodology.
Survives on price talks; invisible when quality or fit matters.
Where it wins. Poly shows up in budget and alternatives conversations, its only consistent theme, and earns a 9.7% mention rate across the category.
Where it loses. A 1.4% first-pick rate and absence from seven prompt themes, including best overall, enterprise pick, and use-case fit, means AI models treat it as a backup option rather than a recommendation.
AI-generated analysis of the July 2026 measurements.
Share of each theme's answers that mention Poly. Hover a row for the exact prompt. Compare shapes on the head-to-head page.
Gaps Best overall · Use-case fit · Top tools in 2026 · Startup & small team · Enterprise pick · Feature-led ask · If you could pick one
Share of Poly's mentions where the AI models name this brand in the same answer. That is the real competitive set in the AI channel.
Scores are measured from real AI answers, refreshed monthly. Methodology.
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