Poly: AI Visibility Report
When buyers ask ChatGPT, Claude, and Gemini about video conferencing, Poly ranks #8 of 15, a Visibility Score of 8 in Video Conferencing .
These rankings are measured from what the three models know from training, not a live web search. The live-web grounded surface is rolling out across the index. Methodology.
One category, one race, and Poly is losing it.
Where it wins. Poly holds a foothold in Video Conferencing with a 9.7% mention rate, landing it at rank 8 of 15 competing brands in the only field where AI models register its name at all.
Where it loses. A first-pick rate of 0% tells the real story: buyers asking ChatGPT, Claude, or Gemini to recommend video conferencing gear hear about Poly only after Logitech, Neat, and Cisco have already been named, and prompts about best overall picks, enterprise choices, or top tools in 2026 skip Poly entirely.
AI-generated analysis of the September 2026 measurements.
ChatGPT 
Claude 
Gemini Being named is not the same as being recommended. Each mention is graded endorsed (a strong pick), listed (a neutral option), or caveated (named with a reservation).
Share of each theme's answers that mention Poly. Hover a row for the exact prompt. Compare shapes on the head-to-head page.
Gaps Best overall · Use-case fit · Top tools in 2026 · Startup & small team · Enterprise pick · Feature-led ask · If you could pick one
Share of Poly's mentions where the AI models name this brand in the same answer. That is the real competitive set in the AI channel.
Scores are measured from real AI answers, refreshed monthly. Methodology.
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