Neat: AI Visibility Report
When buyers ask ChatGPT, Claude, and Gemini about video conferencing, Neat ranks #7 of 15, a Visibility Score of 9 in Video Conferencing .
These rankings are measured from what the three models know from training, not a live web search. The live-web grounded surface is rolling out across the index. Methodology.
One category, one race, and Neat is losing it.
Where it wins. Neat earns an 11% mention rate in Video Conferencing, which keeps it on the board in a 15-player field. Budget and alternatives prompts are the one context where AI models reliably surface the brand.
Where it loses. A rank of 7 with zero first-pick selections means buyers hear Neat named alongside Logitech and Poly but never land on it as the answer. The model skips Neat entirely when the question is about best-overall picks, enterprise fit, or top tools in 2026, which is where purchase intent concentrates.
AI-generated analysis of the September 2026 measurements.
ChatGPT 
Claude 
Gemini Being named is not the same as being recommended. Each mention is graded endorsed (a strong pick), listed (a neutral option), or caveated (named with a reservation).
Share of each theme's answers that mention Neat. Hover a row for the exact prompt. Compare shapes on the head-to-head page.
Gaps Best overall · Use-case fit · Top tools in 2026 · Startup & small team · Enterprise pick · Feature-led ask · If you could pick one
Share of Neat's mentions where the AI models name this brand in the same answer. That is the real competitive set in the AI channel.
Scores are measured from real AI answers, refreshed monthly. Methodology.
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