Microsoft Teams: AI Visibility Report
When buyers ask ChatGPT, Claude, and Gemini about video conferencing, Microsoft Teams ranks #2 of 15, a Visibility Score of 77 in Video Conferencing .
These rankings are measured from what the three models know from training, not a live web search. The live-web grounded surface is rolling out across the index. Methodology.
Strong second in video conferencing, nothing else to show.
Where it wins. Teams scores 77.2 in video conferencing and gets mentioned in 86% of buying conversations, making it a near-automatic inclusion when AI models build a shortlist in that category.
Where it loses. First pick lands at only 21%, meaning Teams almost always plays supporting role to whoever tops the list, and it drops out entirely when buyers frame the question around budget or alternatives.
AI-generated analysis of the September 2026 measurements.
ChatGPT 
Claude 
Gemini Being named is not the same as being recommended. Each mention is graded endorsed (a strong pick), listed (a neutral option), or caveated (named with a reservation).
Share of each theme's answers that mention Microsoft Teams. Hover a row for the exact prompt. Compare shapes on the head-to-head page.
Gaps Budget & alternatives
Share of Microsoft Teams's mentions where the AI models name this brand in the same answer. That is the real competitive set in the AI channel.
Head-to-head: Microsoft Teams vs Zoom
Scores are measured from real AI answers, refreshed monthly. Methodology.
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