Microsoft Teams: AI Visibility Report
When buyers ask ChatGPT, Claude, and Gemini about video conferencing, Microsoft Teams ranks #2 of 15, a Visibility Score of 76 in Video Conferencing .
These rankings are measured from what the three models know from training, not a live web search. The live-web grounded surface is rolling out across the index. Methodology.
Strong default pick, but budget shoppers never see it.
Where it wins. An 86% mention rate and rank 2 of 15 in Video Conferencing shows Teams surfaces reliably when buyers ask broad, category-level questions. The 'Best overall' prompt theme is its clearest territory.
Where it loses. An 18% first-pick rate suggests AI models mention Teams but defer the top recommendation to others, likely Zoom. It disappears entirely from budget and alternatives conversations, leaving cost-conscious buyers to find competitors instead.
AI-generated analysis of the July 2026 measurements.
ChatGPT 
Claude 
Gemini Share of each theme's answers that mention Microsoft Teams. Hover a row for the exact prompt. Compare shapes on the head-to-head page.
Gaps Budget & alternatives
Share of Microsoft Teams's mentions where the AI models name this brand in the same answer. That is the real competitive set in the AI channel.
Scores are measured from real AI answers, refreshed monthly. Methodology.
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