When buyers ask ChatGPT, Claude, and Gemini about video conferencing, Yealink ranks #13 of 15, a Visibility Score of 6 in Video Conferencing .
These rankings are measured from what the three models know from training, not a live web search. The live-web grounded surface is rolling out across the index. Methodology.
One category, one race, and Yealink is losing it.
Where it wins. Yealink holds a foothold in Video Conferencing AI recommendations, appearing in 8% of relevant queries. That mention rate at least keeps it on the board alongside Logitech and Poly.
Where it loses. Ranked 13th of 15 in its only category with a score of 5.6, Yealink earns zero first picks and surfaces only when buyers are hunting for cheaper alternatives, not when they are choosing a winner.
AI-generated analysis of the September 2026 measurements.
Being named is not the same as being recommended. Each mention is graded endorsed (a strong pick), listed (a neutral option), or caveated (named with a reservation).
Share of each theme's answers that mention Yealink. Hover a row for the exact prompt. Compare shapes on the head-to-head page.
Gaps Best overall · Use-case fit · Top tools in 2026 · Startup & small team · Enterprise pick · Feature-led ask · If you could pick one
Share of Yealink's mentions where the AI models name this brand in the same answer. That is the real competitive set in the AI channel.
Scores are measured from real AI answers, refreshed monthly. Methodology.
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