Zoom: AI Visibility Report
When buyers ask ChatGPT, Claude, and Gemini about video conferencing, Zoom ranks #1 of 15, a Visibility Score of 84 in Video Conferencing .
These rankings are measured from what the three models know from training, not a live web search. The live-web grounded surface is rolling out across the index. Methodology.
AI's default video call answer, but rivals stay close.
Where it wins. Zoom ranks first among 15 competitors with an 89% mention rate and wins the first-pick slot 56% of the time, driven almost entirely by broad 'Best overall' queries.
Where it loses. No prompt theme is missing outright, yet the co-mention pattern with Teams, Meet, and Webex signals that AI models treat video conferencing as a crowded category where Zoom leads but rarely stands alone.
AI-generated analysis of the July 2026 measurements.
ChatGPT 
Claude 
Gemini Share of each theme's answers that mention Zoom. Hover a row for the exact prompt. Compare shapes on the head-to-head page.
Share of Zoom's mentions where the AI models name this brand in the same answer. That is the real competitive set in the AI channel.
Scores are measured from real AI answers, refreshed monthly. Methodology.
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