Zoom: AI Visibility Report
When buyers ask ChatGPT, Claude, and Gemini about video conferencing, Zoom ranks #1 of 15, a Visibility Score of 83 in Video Conferencing .
These rankings are measured from what the three models know from training, not a live web search. The live-web grounded surface is rolling out across the index. Methodology.
Zoom owns video conferencing outright in AI recommendations.
Where it wins. With a first-pick rate of 54% and a mention rate of 88%, Zoom is the default answer when AI models field general video conferencing questions. The 'Best overall' prompt theme is where it dominates, meaning broad, top-of-funnel queries land squarely on Zoom.
Where it loses. Budget and alternatives conversations are a blind spot, which matters because price-sensitive buyers comparing options are exactly the segment competitors like Microsoft Teams and Google Meet are positioned to capture in those AI-generated shortlists.
AI-generated analysis of the September 2026 measurements.
ChatGPT 
Claude 
Gemini Being named is not the same as being recommended. Each mention is graded endorsed (a strong pick), listed (a neutral option), or caveated (named with a reservation).
Share of each theme's answers that mention Zoom. Hover a row for the exact prompt. Compare shapes on the head-to-head page.
Gaps Budget & alternatives
Share of Zoom's mentions where the AI models name this brand in the same answer. That is the real competitive set in the AI channel.
Head-to-head: Zoom vs Microsoft Teams
Scores are measured from real AI answers, refreshed monthly. Methodology.
We rerun the index every month. Drop your email and pick what to watch in Video Conferencing: the whole category or specific brands. Free, unsubscribe anytime.