Head-to-head · September 2026 snapshot

Zoom vs Microsoft Teams

Zoom leads everywhere; Microsoft Teams owns nothing yet. Zoom holds the top spot across all three models, with Claude pushing it to 85 and even its weakest score from Gemini (79) clearing Microsoft Teams on every per-model line. The first-pick gap is the sharpest signal: Zoom gets chosen first 54% of the time against 21% for Microsoft Teams, meaning the latter gets named but rarely leads. Microsoft Teams wins none of the eight question themes outright, including the enterprise and collaboration angles where its positioning would naturally fit.

	Zoom	Microsoft Teams
Visibility Score	83	77
Rank in category	#1	#2
Mention rate	88%	86%
#1 pick rate	54%	21%
Avg. position when named	1.5	2.0

Who each model prefers

ChatGPT

Zoom

Microsoft Teams

Claude

Zoom

Microsoft Teams

Gemini

Zoom

Microsoft Teams

All three models put Zoom ahead.

The shape of the fight

Each axis is one of the 8 measured buyer questions; the further out, the more of that question's answers name the brand. Hover an axis for the raw counts. Single-axis gaps ride on 9 answers each, so read the overall shape, not one spike.

ZoomMicrosoft Teams

The fight, question by question

Mentions out of 9 answers per question. Click any question for the full transcripts.

Question	Zoom	Microsoft Teams	Edge
Best overallWhat's the best video conferencing software for a business?	9	9	even
Use-case fitOur 200-person company needs reliable video meetings and webinars. What should we use?	9	9	even
Top tools in 2026What are the top video conferencing platforms in 2026?	9	9	even
Startup & small teamWhich video meeting tool is best for a small team on a budget?	9	8	Zoom
Enterprise pickWhich video conferencing platform should a large enterprise standardize on, considering security, compliance, and scale?	9	9	even
Feature-led askI need video conferencing with good recording and transcription. What do you recommend?	9	9	even
If you could pick oneIf you could only pick one video conferencing platform, which one and why?	9	9	even
Budget & alternativesWhat's the best conference room video system for hybrid meetings?	0	0	even

Open this matchup in the compare tool → · Zoom brand report · Microsoft Teams brand report

Measured from 72 fresh answers collected from the models' production APIs in September 2026; rankings change monthly. Neither brand can pay to appear here or to move the numbers. Full recipe on the methodology page.