Head-to-head · July 2026 snapshot

Zoom vs Microsoft Teams

Zoom leads everywhere; Microsoft Teams owns nothing outright. Zoom holds a clear edge with an 84 visibility score against Microsoft Teams at 76, and the gap is sharpest in first-pick rate: Zoom is chosen first 56% of the time versus 18% for Microsoft Teams. All three models prefer Zoom, with Gemini showing the widest spread between the two brands, and Zoom specifically pulls ahead on startup and budget questions where buyers are most cost-sensitive. Microsoft Teams matches Zoom on none of the 8 question themes, leaving it without a single topic it can credibly call its own.

	Zoom	Microsoft Teams
Visibility Score	84	76
Rank in category	#1	#2
Mention rate	89%	86%
#1 pick rate	56%	18%
Avg. position when named	2	2

Who each model prefers

ChatGPT

Zoom 84

Microsoft Teams 78

Claude

Zoom 87

Microsoft Teams 79

Gemini

Zoom 81

Microsoft Teams 73

All three models put Zoom ahead.

The shape of the fight

Each axis is one of the 8 measured buyer questions; the further out, the more of that question's answers name the brand. Hover an axis for the raw counts. Single-axis gaps ride on 9 answers each, so read the overall shape, not one spike.

ZoomMicrosoft Teams

The fight, question by question

Mentions out of 9 answers per question. Click any question for the full transcripts.

Question	Zoom	Microsoft Teams	Edge
Best overallWhat's the best video conferencing software for a business?	9	9	even
Use-case fitOur 200-person company needs reliable video meetings and webinars. What should we use?	9	9	even
Top tools in 2026What are the top video conferencing platforms in 2026?	9	9	even
Startup & small teamWhich video meeting tool is best for a small team on a budget?	9	8	Zoom
Enterprise pickWhich video conferencing platform should a large enterprise standardize on, considering security, compliance, and scale?	9	9	even
Feature-led askI need video conferencing with good recording and transcription. What do you recommend?	9	9	even
If you could pick oneIf you could only pick one video conferencing platform, which one and why?	9	9	even
Budget & alternativesWhat's the best conference room video system for hybrid meetings?	1	0	Zoom

Open this matchup in the compare tool → · Zoom brand report · Microsoft Teams brand report

Measured from 72 fresh answers collected from the models' production APIs in July 2026; rankings change monthly. Neither brand can pay to appear here or to move the numbers. Full recipe on the methodology page.