Cisco: AI Visibility Report
When buyers ask ChatGPT, Claude, and Gemini about video conferencing, Cisco ranks #11 of 15, a Visibility Score of 6 in Video Conferencing .
These rankings are measured from what the three models know from training, not a live web search. The live-web grounded surface is rolling out across the index. Methodology.
Cisco's entire AI footprint is one category, and it's losing there.
Where it wins. Video Conferencing is Cisco's only measured presence, and the 'Budget and alternatives' prompt theme is the one context where the models consistently surface it, suggesting some residual price-conscious relevance.
Where it loses. An 8% mention rate at rank 11 of 15 means Cisco trails most of the field, and a first-pick rate of 0% across all prompt themes tells you the models never land on Cisco as the answer, only as an afterthought alongside Logitech and Poly.
AI-generated analysis of the September 2026 measurements.
"The critical infrastructure for the AI era"
Homepage self-messaging · September 2026 ranking · the biggest gaps across the index →
ChatGPT 
Claude 
Gemini Being named is not the same as being recommended. Each mention is graded endorsed (a strong pick), listed (a neutral option), or caveated (named with a reservation).
Share of each theme's answers that mention Cisco. Hover a row for the exact prompt. Compare shapes on the head-to-head page.
Gaps Best overall · Use-case fit · Top tools in 2026 · Startup & small team · Enterprise pick · Feature-led ask · If you could pick one
Share of Cisco's mentions where the AI models name this brand in the same answer. That is the real competitive set in the AI channel.
Scores are measured from real AI answers, refreshed monthly. Methodology.
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