Cisco: AI Visibility Report
When buyers ask ChatGPT, Claude, and Gemini about video conferencing, Cisco ranks #12 of 15, a Visibility Score of 6 in Video Conferencing .
These rankings are measured from what the three models know from training, not a live web search. The live-web grounded surface is rolling out across the index. Methodology.
Hardware-adjacent footnote; never the AI's first answer.
Where it wins. Cisco surfaces in budget and alternatives conversations, which accounts for its only meaningful mention presence at 8% across three models. It at least has a foothold when buyers are price-shopping or comparing options.
Where it loses. A 0% first-pick rate and absence from 7 prompt themes, including enterprise pick and best overall, means AI models treat Cisco as a peripheral mention rather than a category recommendation. Co-mentions with Logitech and Poly push it further into hardware territory, away from software buying decisions.
AI-generated analysis of the July 2026 measurements.
"The critical infrastructure for the AI era"
Homepage self-messaging · July 2026 ranking · the biggest gaps across the index →
ChatGPT 
Claude 
Gemini Share of each theme's answers that mention Cisco. Hover a row for the exact prompt. Compare shapes on the head-to-head page.
Gaps Best overall · Use-case fit · Top tools in 2026 · Startup & small team · Enterprise pick · Feature-led ask · If you could pick one
Share of Cisco's mentions where the AI models name this brand in the same answer. That is the real competitive set in the AI channel.
Scores are measured from real AI answers, refreshed monthly. Methodology.
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