Best overall · Prompt 1 of 8 · September 2026

A real buyer question from the September 2026 snapshot, asked 3× to each of the three models. 9 answers recorded.

“What's the best video conferencing software for a business?”

ChatGPT answered 3× this snapshot

It depends on your business size, budget, and priorities, but here’s the practical short answer: Best overall for most businesses: Microsoft Teams or Zoom Microsoft Teams: Best if your company already uses Microsoft 365. Strong for meetings, chat, file sharing, calendars, and internal collaboration. Zoom: Best if you want easy, reliable meetings with strong video quality and a familiar user experience. Best by use…

Named across its answers: 1. Zoom2. Microsoft Teams3. Google Meet4. Webex5. Slack

Verbatim excerpt from one collected ChatGPT answer; formatting flattened, words untouched.

Zoom owns this question, appearing in all 9 answers with a 1.3 average position and leading 6 of 9 times, while Microsoft Teams matches its coverage but trails with a 1.7 average and only 3 first-place finishes. For any brand outside those two, AI visibility on this buyer intent question is essentially zero.

AI-generated read of the September 2026 measurements.

Who wins this question

Owned Consensus

All three models name Zoom, Microsoft Teams, Google Meet and Webex on this question.

ChatGPT

Claude

Gemini mentioned · first · avg. pos

Zoom 121111212 9/9 · 6× first · #1.3

Microsoft Teams 212222121 9/9 · 3× first · #1.7

Google Meet 333333333 9/9 · never first · #3

Webex 445444444 9/9 · never first · #4.1

Slack 545 3/9 · never first · #4.7

GoTo Meeting 55 2/9 · never first · #5

Whereby 5 1/9 · never first · #5

Each square is one collected answer; the number is the brand's position in that answer. Lime = the very first recommendation. Unlinked brands were named by the models here but sit outside this category's published top 15 overall. Never mentioned here: Logitech, Jitsi Meet, Neat, Poly, Otter.ai, Cisco, Fireflies.ai, Yealink, Discord, Livestorm.