Use-case fit · Prompt 2 of 8 · September 2026

A real buyer question from the September 2026 snapshot, asked 3× to each of the three models. 9 answers recorded.

“We want to watch recordings of how users move through our signup flow. What should we use?”

ChatGPT answered 3× this snapshot

For watching actual user sessions through a signup flow, use session replay / heatmap tools. Good options: FullStory — strong session replay, funnels, frustration signals Hotjar — session recordings, heatmaps, surveys; easy to start Microsoft Clarity — free, good recordings + heatmaps LogRocket — especially useful if you also want frontend debugging Heap / Amplitude + replay integrations — if you want product…

Named across its answers: 1. FullStory2. Hotjar3. Microsoft Clarity4. LogRocket5. PostHog

Verbatim excerpt from one collected ChatGPT answer; formatting flattened, words untouched.

Hotjar and FullStory together appear in all 9 answers and effectively own this question, with Hotjar edging ahead at an average position of 1.9 versus FullStory's 2.2. Lucky Orange, Mouseflow, Contentsquare, and Smartlook are invisible here despite category rankings, meaning buyers asking this specific use-case question will never encounter them.

AI-generated read of the September 2026 measurements.

Who wins this question

Contested Consensus

All three models name FullStory, Hotjar, Microsoft Clarity, LogRocket and PostHog on this question.

ChatGPT

Claude

Gemini mentioned · first · avg. pos

Hotjar 332211212 9/9 · 3× first · #1.9

FullStory 221122424 9/9 · 2× first · #2.2

Microsoft Clarity 453445141 9/9 · 2× first · #3.4

LogRocket 544333555 9/9 · never first · #4.1

PostHog 11556333 8/9 · 2× first · #3.4

Heap 5664 4/9 · never first · #5.3

Amplitude 6 1/9 · never first · #6

Mixpanel 7 1/9 · never first · #7

Each square is one collected answer; the number is the brand's position in that answer. Lime = the very first recommendation. Unlinked brands were named by the models here but sit outside this category's published top 15 overall. Never mentioned here: Lucky Orange, Mouseflow, Contentsquare, Smartlook, Microsoft Sentinel, Splunk, Exabeam.