Brand report · September 2026

LogRocket: AI Visibility Report

When buyers ask ChatGPT, Claude, and Gemini about session replay & heatmaps, LogRocket ranks #5 of 15, a Visibility Score of 27 in Session Replay & Heatmaps (and appears in 2 categories of the index).

These rankings are measured from what the three models know from training, not a live web search. The live-web grounded surface is rolling out across the index. Methodology.

How AI sees LogRocket

LogRocket fills lists in replay but leads nowhere.

Where it wins. Session Replay & Heatmaps is the stronger category, pulling a 38.9% mention rate and a rank of 5, meaning the models reliably surface it when the conversation is about use-case fit rather than broad recommendations.

Where it loses. A first-pick rate of 0% across both categories tells the real story: LogRocket gets typed into AI-generated shortlists as a third or fourth option alongside Hotjar and FullStory, but Product Analytics barely registers at 16.7% and the brand is invisible whenever buyers frame the question around best overall, enterprise needs, or startup fit.

AI-generated analysis of the September 2026 measurements.

On message

How LogRocket positions itself vs how AI ranks it

LogRocket claims Session Replay & Heatmaps and the models back it: #5 of 15 there.

The pitch

"AI session replay that catches issues before your users do"

Positions in Session Replay & Heatmaps

What AI actually says

Strongest #5 · Session Replay & Heatmaps

In Session Replay & Heatmaps #5 of 15, claim holds

Homepage self-messaging · September 2026 ranking · the biggest gaps across the index →

Session Replay & Heatmaps · #5 of 15

27 / 100 flat vs last month

39%

mention rate (72 answers)

4

avg. position

0%

first pick

7%

share of voice

ChatGPT

15

Claude

31

Gemini

34

How the models portray LogRocket

Being named is not the same as being recommended. Each mention is graded endorsed (a strong pick), listed (a neutral option), or caveated (named with a reservation).

39% 32% 29%

endorsed · 95% band 24–58% listed caveated graded across 28 mentions in Session Replay & Heatmaps answers

Prompt themes LogRocket would want to own

Share of each theme's answers that mention LogRocket. Hover a row for the exact prompt. Compare shapes on the head-to-head page.

Use-case fit

9/9

If you could pick one

6/9

Budget & alternatives

6/9

5/9

2/9

0/9

0/9

0/9

Gaps Startup & small team · Enterprise pick · Feature-led ask

Most co-mentioned competitors

Share of LogRocket's mentions where the AI models name this brand in the same answer. That is the real competitive set in the AI channel.

Hotjar

96%

FullStory

89%

Microsoft Clarity

89%

PostHog

71%

Heap

21%

Lucky Orange

21%

Scores are measured from real AI answers, refreshed monthly. Methodology.

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