Thunderdome B2B SaaS AI Visibility Index

← Field Service Management ranking

Brand report · September 2026

ServiceTitan ServiceTitan: AI Visibility Report

servicetitan.com ↗

When buyers ask ChatGPT, Claude, and Gemini about field service management, ServiceTitan ranks #2 of 15, a Visibility Score of 64 in Field Service Management (and appears in 7 categories of the index).

These rankings are measured from what the three models know from training, not a live web search. The live-web grounded surface is rolling out across the index. Methodology.

How AI sees ServiceTitan

Wide reach in field service, thin everywhere else.

Where it wins. ServiceTitan earns genuine authority in Field Service Management, ranking 2nd with a 75% mention rate and converting more than a third of those mentions into a first pick. That 36% first-pick rate is the one number that separates it from the rest of its own portfolio.

Where it loses. Outside field service the story collapses: Commercial Cleaning scores a 6 and draws zero first picks, Franchise Management sits at rank 9 with a 15% mention rate, and Roofing and Landscaping both stall at zero first picks while missing Enterprise and Startup prompts entirely, meaning buyers at both ends of the market hear other names first.

AI-generated analysis of the September 2026 measurements.

Field Service Management · #2 of 15

64 / 100 flat vs last month
75%
mention rate (72 answers)
3
avg. position
36%
first pick
14%
share of voice
64.2Aug 2026Aug 2026: 64.263.7Sep 2026Sep 2026: 63.7
ChatGPT
63
Claude
64
Gemini
65

How the models portray ServiceTitan

Being named is not the same as being recommended. Each mention is graded endorsed (a strong pick), listed (a neutral option), or caveated (named with a reservation).

52% 43%
endorsed · 95% band 39–65% listed caveated graded across 54 mentions in Field Service Management answers
Prompt themes ServiceTitan would want to own

Share of each theme's answers that mention ServiceTitan. Hover a row for the exact prompt. Compare shapes on the head-to-head page.

Best overall
9/9 · #1×9
Use-case fit
9/9 · #1×8
Feature-led ask
9/9 · #1×1
If you could pick one
9/9 · #1×8
Budget & alternatives
9/9
Top tools in 2026
8/9
Startup & small team
1/9
Enterprise pick
0/9

Gaps Enterprise pick

Most co-mentioned competitors

Share of ServiceTitan's mentions where the AI models name this brand in the same answer. That is the real competitive set in the AI channel.

Jobber
98%
Housecall Pro
80%
FieldEdge
48%
Service Fusion
26%
Workiz
26%
Salesforce Field Service
19%

Head-to-head: ServiceTitan vs Jobber

Scores are measured from real AI answers, refreshed monthly. Methodology.

Get alerted on big movements

We rerun the index every month. Drop your email and pick what to watch in Field Service Management: the whole category or specific brands. Free, unsubscribe anytime.

What should we watch?

Monthly alerts to when your picks move sharply in Field Service Management.

Or watch specific brands:
Work at ServiceTitan? Put this on your site: a live "AI-recommended" badge, grounded in this data, that updates monthly and links back here. Free. Get the badge →