Brand report · September 2026

ServiceM8: AI Visibility Report

When buyers ask ChatGPT, Claude, and Gemini about field service management, ServiceM8 ranks #13 of 15, a Visibility Score of 5 in Field Service Management (and appears in 2 categories of the index).

These rankings are measured from what the three models know from training, not a live web search. The live-web grounded surface is rolling out across the index. Methodology.

How AI sees ServiceM8

ServiceM8 fills lists in field service but never leads them.

Where it wins. Its only consistent foothold is the startup and small team framing, where it at least registers. In Field Service Management it reaches a 6.9% mention rate, its ceiling across both categories.

Where it loses. A first-pick rate of 1.4% in Field Service Management and 2.8% in Pest Control tells the story: AI models pull ServiceM8 into the pool alongside Jobber and Housecall Pro, then pass it over when it counts. It is absent from best-overall, feature-led, and top-tools-in-2026 themes in both categories, meaning it has no traction in the prompt types that shape actual buyer decisions.

AI-generated analysis of the September 2026 measurements.

Field Service Management · #13 of 15

5 / 100 flat vs last month

7%

mention rate (72 answers)

3

avg. position

1%

first pick

1%

share of voice

ChatGPT

0

Claude

12

Gemini

4

How the models portray ServiceM8

Being named is not the same as being recommended. Each mention is graded endorsed (a strong pick), listed (a neutral option), or caveated (named with a reservation).

60% 40%

endorsed · 95% band 23–88% listed caveated graded across 5 mentions in Field Service Management answers

Prompt themes ServiceM8 would want to own

Share of each theme's answers that mention ServiceM8. Hover a row for the exact prompt. Compare shapes on the head-to-head page.

Startup & small team

4/9 · #1×1

Budget & alternatives

1/9

0/9

0/9

0/9

0/9

0/9

If you could pick one

0/9

Gaps Best overall · Use-case fit · Top tools in 2026 · Enterprise pick · Feature-led ask · If you could pick one

Most co-mentioned competitors

Share of ServiceM8's mentions where the AI models name this brand in the same answer. That is the real competitive set in the AI channel.

Jobber

100%

100%

20%

20%

20%

Workiz

20%

Scores are measured from real AI answers, refreshed monthly. Methodology.

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ServiceM8: AI Visibility Report

How AI sees ServiceM8

Field Service Management · #13 of 15

How the models portray ServiceM8

Pest Control Business Management · #13 of 15

How the models portray ServiceM8

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