Thunderdome B2B SaaS AI Visibility Index

← Food & Beverage Manufacturing ranking

Brand report · September 2026

Microsoft Dynamics 365 Microsoft Dynamics 365: AI Visibility Report

microsoft.com ↗

When buyers ask ChatGPT, Claude, and Gemini about food & beverage manufacturing, Microsoft Dynamics 365 ranks #4 of 15, a Visibility Score of 24 in Food & Beverage Manufacturing (and appears in 4 categories of the index).

These rankings are measured from what the three models know from training, not a live web search. The live-web grounded surface is rolling out across the index. Methodology.

How AI sees Microsoft Dynamics 365

Listed in CRM, invisible in field service, never anyone's pick.

Where it wins. Food and Beverage Manufacturing is the clearest sign of life, scoring 24 with a 32% mention rate and the only category where it earns a first-pick vote at 2.8%. CRM at 28% mention rate keeps it in the conversation across a broad buyer segment.

Where it loses. Field Service Management is near collapse at a 5.6% mention rate and rank 14 of 15, and across all four categories the AI models return a score of zero for first-pick except one thin sliver in food and beverage, meaning buyers who ask a pointed question about enterprise field ops or manufacturing ERP get directed elsewhere before Dynamics 365 enters the picture.

AI-generated analysis of the September 2026 measurements.

Food & Beverage Manufacturing · #4 of 15

24 / 100 first snapshot (September 2026)
32%
mention rate (72 answers)
3
avg. position
3%
first pick
5%
share of voice
First snapshot: September 2026. The trend line appears with the second monthly measurement; no modeled history.
ChatGPT
23
Claude
26
Gemini
23

How the models portray Microsoft Dynamics 365

Being named is not the same as being recommended. Each mention is graded endorsed (a strong pick), listed (a neutral option), or caveated (named with a reservation).

57% 26% 17%
endorsed · 95% band 37–74% listed caveated graded across 23 mentions in Food & Beverage Manufacturing answers
Prompt themes Microsoft Dynamics 365 would want to own

Share of each theme's answers that mention Microsoft Dynamics 365. Hover a row for the exact prompt. Compare shapes on the head-to-head page.

Top tools in 2026
9/9
Best overall
8/9 · #1×2
Use-case fit
5/9
Feature-led ask
1/9
Startup & small team
0/9
Enterprise pick
0/9
If you could pick one
0/9
Budget & alternatives
0/9

Gaps Startup & small team · Enterprise pick · If you could pick one · Budget & alternatives

Most co-mentioned competitors

Share of Microsoft Dynamics 365's mentions where the AI models name this brand in the same answer. That is the real competitive set in the AI channel.

Aptean
87%
Infor CloudSuite Food & Beverage
70%
SAP S/4HANA
65%
Oracle NetSuite
39%
TraceGains
35%
Deacom
30%

Scores are measured from real AI answers, refreshed monthly. Methodology.

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