Brand report · September 2026

IFS: AI Visibility Report

When buyers ask ChatGPT, Claude, and Gemini about field service management, IFS ranks #15 of 15, a Visibility Score of 4 in Field Service Management .

These rankings are measured from what the three models know from training, not a live web search. The live-web grounded surface is rolling out across the index. Methodology.

How AI sees IFS

Dead last in its only race, with almost no visibility.

Where it wins. IFS registers a 7% mention rate in Field Service Management, which at least confirms the AI models know the brand exists in that category.

Where it loses. Ranked 15th of 15 competitors, IFS earns zero first picks and gets dropped entirely from six of the seven prompt themes evaluated, including every high-intent query where buyers are ready to choose.

AI-generated analysis of the September 2026 measurements.

Field Service Management · #15 of 15

4 / 100 flat vs last month

7%

mention rate (72 answers)

5

avg. position

0%

first pick

1%

share of voice

ChatGPT

4

Claude

3

Gemini

6

How the models portray IFS

Being named is not the same as being recommended. Each mention is graded endorsed (a strong pick), listed (a neutral option), or caveated (named with a reservation).

60% 20% 20%

endorsed · 95% band 23–88% listed caveated graded across 5 mentions in Field Service Management answers

Prompt themes IFS would want to own

Share of each theme's answers that mention IFS. Hover a row for the exact prompt. Compare shapes on the head-to-head page.

Top tools in 2026

3/9

If you could pick one

2/9

0/9

0/9

0/9

0/9

0/9

Budget & alternatives

0/9

Gaps Best overall · Use-case fit · Startup & small team · Enterprise pick · Feature-led ask · Budget & alternatives

Most co-mentioned competitors

Share of IFS's mentions where the AI models name this brand in the same answer. That is the real competitive set in the AI channel.

ServiceTitan

100%

Jobber

100%

Salesforce

60%

Microsoft Dynamics 365

60%

ServiceNow

40%

Oracle

40%

Scores are measured from real AI answers, refreshed monthly. Methodology.

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