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September 2026 snapshot · 72 AI answers Locked up

Auto Repair Shop Management: AI Visibility Ranking

Shop management software for auto repair businesses covering estimates, work orders, parts, and invoicing. Right now, Tekmetric is the brand AI assistants recommend most, with a Visibility Score of 75 and the #1 spot in 29% of answers. Head-to-head: Tekmetric vs Shop-Ware →

These rankings are measured from what the three models know from training, not a live web search. When the models DO search the web, see which sources they cite. Methodology.

Three models, three different opinions on who leads auto repair software.

Tekmetric sits atop the overall rankings, but that consensus masks real disagreement at the model level: ChatGPT and Gemini both favor Shopmonkey heavily, while Claude rates it just 17.5 and instead treats Shop-Ware as the category reference point at 74.2. Shopmonkey's gap between its ChatGPT score of 77 and its Claude score of 17.5 is the widest single-brand spread in the data, making it the clearest sign that models are drawing on different training signals or source pools for this category. Any brand banking on AI-driven buyer discovery here needs visibility strategies tuned per model, not a single approach.

AI-generated analysis of the September 2026 measurements.

# Brand Visibility Score Trend (2 mo) Mention rate Avg. position #1 pick rate Models
1 Tekmetric
75
±1.8
Aug 2026: 75.3 · Sep 2026: 75.3 flat 83% 2.0 29% ChatGPT #1 Claude #3 Gemini #2
2 Shop-Ware
59
±4.1
Aug 2026: 56.5 · Sep 2026: 58.7 flat 71% 2.7 10% ChatGPT #3 Claude #2 Gemini #3
3 Shopmonkey
57
±4
Aug 2026: 51.1 · Sep 2026: 56.5 flat 67% 2.5 28% ChatGPT #2 Claude #5 Gemini #1
4 Mitchell 1
56
±3.7
Aug 2026: 53.9 · Sep 2026: 55.8 flat 69% 3.0 17% ChatGPT #5 Claude #1 Gemini #4
5 AutoLeap
37
±6.1
Aug 2026: 35.8 · Sep 2026: 37.4 flat 56% 4.3 0% ChatGPT #4 Claude #4 Gemini #5
6 RO Writer
9
±4
Aug 2026: 13.6 · Sep 2026: 9.3 flat 18% 5.8 0% ChatGPT #6 Claude #7 Gemini #12
7 Fullbay
7
±3
Aug 2026: 10.6 · Sep 2026: 7.4 flat 14% 5.7 0% ChatGPT #7 Claude Gemini #9
8 Protractor
5
±2.9
Aug 2026: 3.6 · Sep 2026: 5 flat 8% 5.0 0% ChatGPT Claude #6 Gemini
9 Microsoft Entra ID
5
±3.5
Aug 2026: 7.6 · Sep 2026: 5 flat 6% 2.0 3% ChatGPT Claude #8 Gemini #10
10 ARI
5
±3.7
Aug 2026: 1.4 · Sep 2026: 4.6 flat 6% 2.8 3% ChatGPT #9 Claude Gemini #8
11 RepairShopr
5
±3.1
Aug 2026: 5.7 · Sep 2026: 4.6 flat 7% 4.4 0% ChatGPT Claude #12 Gemini #7
12 Torque360
5
±1.7
Aug 2026: 5.3 · Sep 2026: 4.6 flat 6% 2.8 1% ChatGPT Claude Gemini #6
13 Okta
4
±3.1
Aug 2026: 7.1 · Sep 2026: 4.4 flat 6% 3.0 0% ChatGPT Claude #10 Gemini #11
14 Manager SE
4
±3.5
Aug 2026: 2.1 · Sep 2026: 4.3 flat 6% 3.3 0% ChatGPT #8 Claude #11 Gemini
15 Shop Boss
4
±3.8
Aug 2026: 2.9 · Sep 2026: 4.3 flat 7% 4.8 0% ChatGPT #10 Claude #9 Gemini #13

The ± under each score is the reliability band: how much the number would move if we re-ran the identical measurement. It is tight because each prompt is sampled multiple times. It is not the same as how much the ranking depends on which prompts we ask — a separate, wider figure shown on hover.

Just below the cutoff: AWS (4.2), Bay-Master (3.3), Microsoft Azure (3.2), NAPA TRACS (2.8), AutoFluent (2.8). 64 brands were scored in this category; the leaderboard shows the top 15.

Visibility Score: position-weighted presence across all measured answers, 0 to 100. A score of 100 means the brand was the first recommendation in every answer. Every point in a trend line is a live monthly measurement; there is no modeled or backfilled history. Full methodology.

Openness 25/100: the share of this category's recommendation weight not held by the leader.

Compare brands in Auto Repair Shop Management head-to-head →  ·  Explore the prompt tree →

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Do the models agree?

Per-model Visibility Scores for the top 10. A long gray bar means the three assistants disagree about the brand. Hover a row for exact values.

ChatGPT Claude Gemini
0 25 50 75 100 Visibility Score · 0 = never mentioned, 100 = always the first recommendation Tekmetric Shop-Ware Shopmonkey Mitchell 1 AutoLeap RO Writer Fullbay Protractor Microsoft Entra ID ARI

Where they land in the answer

When a brand is mentioned, where does it appear? Box shows the middle 50% of positions, the thick line is the median, whiskers are the extremes. Hover a row for the detail.

1 2 3 4 5 6 7 8 9 Position in the answer · 1 = the first product recommended Tekmetric Shop-Ware Shopmonkey Mitchell 1 AutoLeap RO Writer Fullbay Protractor Microsoft Entra ID ARI

What each model recommends first

ChatGPT

gpt-5.4

1 Tekmetric
80
2 Shopmonkey
77
3 Shop-Ware
59
4 AutoLeap
50
5 Mitchell 1
48

Claude

claude-sonnet-4-6

1 Mitchell 1
80
2 Shop-Ware
74
3 Tekmetric
74
4 AutoLeap
33
5 Shopmonkey
18

Gemini

gemini-3-flash-preview

1 Shopmonkey
75
2 Tekmetric
72
3 Shop-Ware
43
4 Mitchell 1
40
5 AutoLeap
30

The questions we asked

Each model answered every prompt 3 times in September 2026. Prompts are brand-neutral so no vendor gets seeded into the question.

  1. Best overall
    What's the best shop management software for an independent auto repair shop? See who wins it →
  2. Use-case fit
    We're a 5-bay general repair shop that needs digital inspections, estimates, and parts ordering in one system. What should we use? See who wins it →
  3. Top tools in 2026
    What are the top auto repair shop management platforms in 2026? See who wins it →
  4. Startup & small team
    Which shop management software is best for a small single-owner garage on a budget? See who wins it →
  5. Enterprise pick
    Which undefined should a large enterprise standardize on, considering security, compliance, and scale? See who wins it →
  6. Feature-led ask
    I need software with digital vehicle inspections, customer texting, and integrated parts catalogs for our shop. What do you recommend? See who wins it →
  7. If you could pick one
    If you could only pick one auto repair shop management platform, which would it be and why? See who wins it →
  8. Budget & alternatives
    What auto shop software has the best value and easiest customer approvals? See who wins it →