← Field Service Management ranking
Head-to-head · September 2026 snapshotJobber leads overall; ServiceTitan owns the single-pick moment. Jobber sits 7 points ahead on Visibility Score and gets named in 86% of answers versus 75% for ServiceTitan, with Claude and Gemini both swinging hard in Jobber's favor and accounting for most of the gap. ServiceTitan's edge is narrower but real: when models are pushed to commit to one choice, ServiceTitan wins that question theme and actually holds a tighter average position of 3 against Jobber's 3, signaling it ranks slightly higher when it does appear. ChatGPT is the one model where the two brands are nearly level, making it the only arena where ServiceTitan can credibly compete for ground.
| Jobber | ServiceTitan | |
|---|---|---|
| Visibility Score | 71 | 64 |
| Rank in category | #1 | #2 |
| Mention rate | 86% | 75% |
| #1 pick rate | 31% | 36% |
| Avg. position when named | 2.8 | 2.5 |
All three models put Jobber ahead.
Each axis is one of the 8 measured buyer questions; the further out, the more of that question's answers name the brand. Hover an axis for the raw counts. Single-axis gaps ride on 9 answers each, so read the overall shape, not one spike.
Mentions out of 9 answers per question. Click any question for the full transcripts.
| Question | Jobber | ServiceTitan | Edge |
|---|---|---|---|
| Best overallWhat's the best field service management software for an HVAC company? | 9 | 9 | even |
| Use-case fitWe're a plumbing business with 15 techs and need dispatching, scheduling, and invoicing from the field. What should we use? | 9 | 9 | even |
| Top tools in 2026What are the top field service management platforms in 2026? | 9 | 8 | Jobber |
| Startup & small teamWhich field service software is best for a small electrical contractor on a budget? | 9 | 1 | Jobber |
| Enterprise pickWhich undefined should a large enterprise standardize on, considering security, compliance, and scale? | 0 | 0 | even |
| Feature-led askI need software with mobile work orders, dispatching, and payment collection in the field for our crews. What do you recommend? | 9 | 9 | even |
| If you could pick oneIf you could only pick one field service management platform, which would it be and why? | 8 | 9 | ServiceTitan |
| Budget & alternativesWhat field service software has the best customer booking and integrated payments? | 9 | 9 | even |
Open this matchup in the compare tool → · Jobber brand report · ServiceTitan brand report
Measured from 72 fresh answers collected from the models' production APIs in September 2026; rankings change monthly. Neither brand can pay to appear here or to move the numbers. Full recipe on the methodology page.