Thunderdome B2B SaaS AI Visibility Index

← Field Service Management ranking

Brand report · September 2026

Service Fusion Service Fusion: AI Visibility Report

servicefusion.com ↗

When buyers ask ChatGPT, Claude, and Gemini about field service management, Service Fusion ranks #7 of 15, a Visibility Score of 13 in Field Service Management (and appears in 2 categories of the index).

These rankings are measured from what the three models know from training, not a live web search. The live-web grounded surface is rolling out across the index. Methodology.

How AI sees Service Fusion

A list-filler in field service, invisible in pool service.

Where it wins. Service Fusion earns its strongest foothold in Field Service Management, where a 21% mention rate puts it in front of buyers scanning general lists. That rank 7 score of 12.6 is the ceiling.

Where it loses. In Pool Service Management the score collapses to 4 and the mention rate drops to 8%, with AI models skipping it entirely across five prompt themes including budget, features, and startup contexts. Zero first-pick selections across both categories confirm it fills out a roster rather than anchors one.

AI-generated analysis of the September 2026 measurements.

Field Service Management · #7 of 15

13 / 100 flat vs last month
21%
mention rate (72 answers)
5
avg. position
0%
first pick
4%
share of voice
11.1Aug 2026Aug 2026: 11.112.6Sep 2026Sep 2026: 12.6
ChatGPT
30
Claude
8
Gemini
0

One of the index's bigger model splits: see where the models disagree →

How the models portray Service Fusion

Being named is not the same as being recommended. Each mention is graded endorsed (a strong pick), listed (a neutral option), or caveated (named with a reservation).

13% 40% 47%
endorsed · 95% band 4–38% listed caveated graded across 15 mentions in Field Service Management answers
Prompt themes Service Fusion would want to own

Share of each theme's answers that mention Service Fusion. Hover a row for the exact prompt. Compare shapes on the head-to-head page.

Best overall
5/9
Feature-led ask
4/9
Budget & alternatives
3/9
Use-case fit
2/9
Startup & small team
1/9
Top tools in 2026
0/9
Enterprise pick
0/9
If you could pick one
0/9

Gaps Top tools in 2026 · Enterprise pick · If you could pick one

Most co-mentioned competitors

Share of Service Fusion's mentions where the AI models name this brand in the same answer. That is the real competitive set in the AI channel.

Housecall Pro
100%
Jobber
100%
ServiceTitan
93%
FieldEdge
67%
Workiz
40%
FieldPulse
27%

Scores are measured from real AI answers, refreshed monthly. Methodology.

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