Close: AI Visibility Report
When buyers ask ChatGPT, Claude, and Gemini about crm, Close ranks #6 of 15, a Visibility Score of 15 in CRM (and appears in 2 categories of the index).
These rankings are measured from what the three models know from training, not a live web search. The live-web grounded surface is rolling out across the index. Methodology.
Close fills CRM lists but vanishes when sales teams get serious.
Where it wins. In CRM, Close holds rank 6 with a 23.6% mention rate, meaning AI models remember it exists when scanning the category broadly. That is the ceiling, not the floor.
Where it loses. Sales Engagement is a near-total washout at rank 15 of 15 and a 5.6% mention rate, and Close earns zero first-pick selections across both categories, so it never anchors a recommendation even where it technically appears.
AI-generated analysis of the September 2026 measurements.
Close claims CRM and the models back it: #4 of 15 there.
Homepage self-messaging · September 2026 ranking · the biggest gaps across the index →
ChatGPT 
Claude 
Gemini Being named is not the same as being recommended. Each mention is graded endorsed (a strong pick), listed (a neutral option), or caveated (named with a reservation).
Share of each theme's answers that mention Close. Hover a row for the exact prompt. Compare shapes on the head-to-head page.
Gaps Startup & small team · Enterprise pick · If you could pick one · Budget & alternatives
Share of Close's mentions where the AI models name this brand in the same answer. That is the real competitive set in the AI channel.
ChatGPT Claude Gemini Being named is not the same as being recommended. Each mention is graded endorsed (a strong pick), listed (a neutral option), or caveated (named with a reservation).
Share of each theme's answers that mention Close. Hover a row for the exact prompt. Compare shapes on the head-to-head page.
Gaps Top tools in 2026 · Enterprise pick · Feature-led ask · If you could pick one · Budget & alternatives
Share of Close's mentions where the AI models name this brand in the same answer. That is the real competitive set in the AI channel.
Scores are measured from real AI answers, refreshed monthly. Methodology.
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