Thunderdome B2B SaaS AI Visibility Index

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Brand report · September 2026

Copper Copper: AI Visibility Report

copper.com ↗

When buyers ask ChatGPT, Claude, and Gemini about crm, Copper ranks #10 of 15, a Visibility Score of 7 in CRM .

These rankings are measured from what the three models know from training, not a live web search. The live-web grounded surface is rolling out across the index. Methodology.

How AI sees Copper

One CRM race, bottom third, zero first picks.

Where it wins. Copper does earn a mention in CRM conversations, landing a 9.7% mention rate in a 15-brand field where getting named at all filters out most challengers.

Where it loses. Rank 10 of 15 with a 6.5 score and no first-pick moments tells the real story: the AI models treat Copper as a use-case-specific fallback and drop it entirely when prompts shift to budget choices, startup fits, or the single best pick question.

AI-generated analysis of the September 2026 measurements.

On message

How Copper positions itself vs how AI ranks it

Copper claims CRM and the models back it: #12 of 15 there.

The pitch

"Your entire customer journey in one place"

Positions in CRM
What AI actually says
Strongest #12 · CRM
In CRM #12 of 15, claim holds

Homepage self-messaging · September 2026 ranking · the biggest gaps across the index →

CRM · #10 of 15

7 / 100 flat vs last month
10%
mention rate (72 answers)
4
avg. position
0%
first pick
2%
share of voice
4.4Jul 2026Jul 2026: 4.47.2Aug 2026Aug 2026: 7.26.5Sep 2026Sep 2026: 6.5
ChatGPT
0
Claude
3
Gemini
17

How the models portray Copper

Being named is not the same as being recommended. Each mention is graded endorsed (a strong pick), listed (a neutral option), or caveated (named with a reservation).

43% 57%
endorsed · 95% band 16–75% listed caveated graded across 7 mentions in CRM answers
Prompt themes Copper would want to own

Share of each theme's answers that mention Copper. Hover a row for the exact prompt. Compare shapes on the head-to-head page.

Gaps Best overall · Startup & small team · Enterprise pick · If you could pick one · Budget & alternatives

Most co-mentioned competitors

Share of Copper's mentions where the AI models name this brand in the same answer. That is the real competitive set in the AI channel.

HubSpot
100%
Pipedrive
100%
Zoho CRM
57%
Salesforce
43%
Close
43%
monday.com
29%

Scores are measured from real AI answers, refreshed monthly. Methodology.

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