When buyers ask ChatGPT, Claude, and Gemini about crm, Pipedrive ranks #3 of 15, a Visibility Score of 62 in CRM .
These rankings are measured from what the three models know from training, not a live web search. The live-web grounded surface is rolling out across the index. Methodology.
Mentioned constantly, chosen first almost never.
Where it wins. Pipedrive shows up in 79% of CRM recommendation conversations, landing third out of 15 competitors, which means AI models treat it as a credible default in general buyer queries. The 'Best overall' theme drives that presence.
Where it loses. A 4% first-pick rate means it fills out lists more than it wins them, and its complete absence from enterprise-focused prompts signals that AI models have already sorted it into the SMB shelf, not the shortlist buyers with bigger budgets see.
AI-generated analysis of the July 2026 measurements.
Pipedrive claims CRM and the models back it: #3 of 15 there.
Homepage self-messaging · July 2026 ranking · the biggest gaps across the index →
Share of each theme's answers that mention Pipedrive. Hover a row for the exact prompt. Compare shapes on the head-to-head page.
Gaps Enterprise pick
Share of Pipedrive's mentions where the AI models name this brand in the same answer. That is the real competitive set in the AI channel.
Scores are measured from real AI answers, refreshed monthly. Methodology.
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