Thunderdome B2B SaaS AI Visibility Index

← Incident Management & On-Call ranking

Brand report · September 2026

VictorOps VictorOps: AI Visibility Report

splunk.com ↗

When buyers ask ChatGPT, Claude, and Gemini about incident management & on-call, VictorOps ranks #12 of 15, a Visibility Score of 8 in Incident Management & On-Call .

These rankings are measured from what the three models know from training, not a live web search. The live-web grounded surface is rolling out across the index. Methodology.

How AI sees VictorOps

VictorOps is buried near the bottom of its only race.

Where it wins. It holds a foothold in Incident Management & On-Call, earning an 11% mention rate across the three major AI models. That keeps it technically on the board in the one category where its entire AI presence lives.

Where it loses. Ranked 12th of 15 with a score of 8.1 and zero first-pick selections, it trails PagerDuty and Opsgenie badly, and the AI models skip it entirely when buyers frame questions around startups, enterprise needs, budget alternatives, or head-to-head picks.

AI-generated analysis of the September 2026 measurements.

Incident Management & On-Call · #12 of 15

8 / 100 flat vs last month
11%
mention rate (72 answers)
4
avg. position
0%
first pick
2%
share of voice
8.6Jul 2026Jul 2026: 8.67.1Aug 2026Aug 2026: 7.18.1Sep 2026Sep 2026: 8.1
ChatGPT
0
Claude
24
Gemini
0

One of the index's bigger model splits: see where the models disagree →

How the models portray VictorOps

Being named is not the same as being recommended. Each mention is graded endorsed (a strong pick), listed (a neutral option), or caveated (named with a reservation).

13% 63% 25%
endorsed · 95% band 2–47% listed caveated graded across 8 mentions in Incident Management & On-Call answers
Prompt themes VictorOps would want to own

Share of each theme's answers that mention VictorOps. Hover a row for the exact prompt. Compare shapes on the head-to-head page.

Gaps Startup & small team · Enterprise pick · Feature-led ask · If you could pick one · Budget & alternatives

Most co-mentioned competitors

Share of VictorOps's mentions where the AI models name this brand in the same answer. That is the real competitive set in the AI channel.

PagerDuty
100%
Opsgenie
100%
Incident.io
75%
FireHydrant
63%
Rootly
50%
Grafana OnCall
50%

Scores are measured from real AI answers, refreshed monthly. Methodology.

Get alerted on big movements

We rerun the index every month. Drop your email and pick what to watch in Incident Management & On-Call: the whole category or specific brands. Free, unsubscribe anytime.

Or watch specific brands: