← Incident Management & On-Call ranking
Brand report · September 2026
Opsgenie: AI Visibility Report
When buyers ask ChatGPT, Claude, and Gemini about incident management & on-call, Opsgenie ranks #2 of 15, a Visibility Score of 65 in Incident Management & On-Call .
These rankings are measured from what the three models know from training, not a live web search. The live-web grounded surface is rolling out across the index. Methodology.
Strong on-call contender, but first pick almost never.
Where it wins. Opsgenie lands rank 2 of 15 in Incident Management and On-Call, and AI models surface it in 81% of relevant buying conversations. That is real, consistent presence in its only competitive arena.
Where it loses. A 1.4% first-pick rate means models almost always open with PagerDuty or another rival before Opsgenie enters the list. The brand has no footprint outside this single category, so any AI visibility gains or losses here define its entire standing.
AI-generated analysis of the September 2026 measurements.
ChatGPT 
Claude 
Gemini Being named is not the same as being recommended. Each mention is graded endorsed (a strong pick), listed (a neutral option), or caveated (named with a reservation).
Share of each theme's answers that mention Opsgenie. Hover a row for the exact prompt. Compare shapes on the head-to-head page.
Share of Opsgenie's mentions where the AI models name this brand in the same answer. That is the real competitive set in the AI channel.
Head-to-head: Opsgenie vs PagerDuty
Scores are measured from real AI answers, refreshed monthly. Methodology.
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