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Brand report · July 2026
Opsgenie: AI Visibility Report
When buyers ask ChatGPT, Claude, and Gemini about incident management & on-call, Opsgenie ranks #3 of 15, a Visibility Score of 58 in Incident Management & On-Call .
These rankings are measured from what the three models know from training, not a live web search. The live-web grounded surface is rolling out across the index. Methodology.
Consistently recommended, never the first name that comes to mind.
Where it wins. Opsgenie shows up in 75% of relevant prompts and holds the third rank across 15 competitors, which means AI models treat it as a credible, safe choice rather than an afterthought. Its strongest foothold is broad 'Best overall' queries, where general awareness carries real weight.
Where it loses. A 0% first-pick rate is the problem: AI models mention Opsgenie but route buyers elsewhere when forced to commit. Being most co-mentioned with PagerDuty signals it lives in that shadow, reinforcing the perception of second choice rather than category leader.
AI-generated analysis of the July 2026 measurements.
ChatGPT 
Claude 
Gemini Share of each theme's answers that mention Opsgenie. Hover a row for the exact prompt. Compare shapes on the head-to-head page.
Share of Opsgenie's mentions where the AI models name this brand in the same answer. That is the real competitive set in the AI channel.
Scores are measured from real AI answers, refreshed monthly. Methodology.
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