Thunderdome B2B SaaS AI Visibility Index

← Incident Management & On-Call ranking

Brand report · September 2026

FireHydrant FireHydrant: AI Visibility Report

firehydrant.com ↗

When buyers ask ChatGPT, Claude, and Gemini about incident management & on-call, FireHydrant ranks #4 of 15, a Visibility Score of 38 in Incident Management & On-Call .

These rankings are measured from what the three models know from training, not a live web search. The live-web grounded surface is rolling out across the index. Methodology.

How AI sees FireHydrant

A solid incident management contender, but never the opener.

Where it wins. FireHydrant earns a rank 4 out of 15 in Incident Management and On-Call, with a 57% mention rate that puts it in front of most competitors in that field.

Where it loses. A 0% first-pick rate means the AI models consistently hand the lead to others like PagerDuty or Incident.io, and FireHydrant has no presence in any other category to compensate.

AI-generated analysis of the September 2026 measurements.

On message

How FireHydrant positions itself vs how AI ranks it

FireHydrant claims Incident Management & On-Call and the models back it: #4 of 15 there.

The pitch

"Slashed Mean Time to Mitigate by 91%"

What AI actually says
In Incident Management & On-Call #4 of 15, claim holds

Homepage self-messaging · September 2026 ranking · the biggest gaps across the index →

Incident Management & On-Call · #4 of 15

38 / 100 ▲ 6 vs last month
57%
mention rate (72 answers)
4
avg. position
0%
first pick
9%
share of voice
36.4Jul 2026Jul 2026: 36.432.5Aug 2026Aug 2026: 32.538.1Sep 2026Sep 2026: 38.1
ChatGPT
55
Claude
33
Gemini
26

One of the index's bigger model splits: see where the models disagree →

How the models portray FireHydrant

Being named is not the same as being recommended. Each mention is graded endorsed (a strong pick), listed (a neutral option), or caveated (named with a reservation).

46% 29% 24%
endorsed · 95% band 32–61% listed caveated graded across 41 mentions in Incident Management & On-Call answers
Prompt themes FireHydrant would want to own

Share of each theme's answers that mention FireHydrant. Hover a row for the exact prompt. Compare shapes on the head-to-head page.

Most co-mentioned competitors

Share of FireHydrant's mentions where the AI models name this brand in the same answer. That is the real competitive set in the AI channel.

PagerDuty
90%
Incident.io
88%
Opsgenie
80%
Rootly
76%
Grafana OnCall
34%
xMatters
22%

Scores are measured from real AI answers, refreshed monthly. Methodology.

Get alerted on big movements

We rerun the index every month. Drop your email and pick what to watch in Incident Management & On-Call: the whole category or specific brands. Free, unsubscribe anytime.

Or watch specific brands:

Work at FireHydrant? Put this on your site: a live "AI-recommended" badge, grounded in this data, that updates monthly and links back here. Free. Get the badge →