← Incident Management & On-Call ranking
Brand report · July 2026
Grafana OnCall: AI Visibility Report
When buyers ask ChatGPT, Claude, and Gemini about incident management & on-call, Grafana OnCall ranks #6 of 15, a Visibility Score of 30 in Incident Management & On-Call .
These rankings are measured from what the three models know from training, not a live web search. The live-web grounded surface is rolling out across the index. Methodology.
Mentioned often, but rarely chosen and ignored by enterprise buyers.
Where it wins. A 43% mention rate for a rank-6 player is real surface area, meaning the AIs know the product exists and surface it in competitive lists. That breadth keeps Grafana OnCall in the conversation more than most mid-tier tools.
Where it loses. A 4.2% first-pick rate exposes the gap between being mentioned and being trusted, and the complete absence from enterprise-themed prompts means buyers with budget and scale are not seeing it recommended at all.
AI-generated analysis of the July 2026 measurements.
ChatGPT 
Claude 
Gemini Share of each theme's answers that mention Grafana OnCall. Hover a row for the exact prompt. Compare shapes on the head-to-head page.
Gaps Enterprise pick
Share of Grafana OnCall's mentions where the AI models name this brand in the same answer. That is the real competitive set in the AI channel.
Scores are measured from real AI answers, refreshed monthly. Methodology.
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