← Incident Management & On-Call ranking
Brand report · September 2026
Grafana OnCall: AI Visibility Report
When buyers ask ChatGPT, Claude, and Gemini about incident management & on-call, Grafana OnCall ranks #5 of 15, a Visibility Score of 31 in Incident Management & On-Call .
These rankings are measured from what the three models know from training, not a live web search. The live-web grounded surface is rolling out across the index. Methodology.
Incident Management's fifth wheel, present but not leading.
Where it wins. A 44% mention rate in Incident Management & On-Call means the AI models know Grafana OnCall exists and surface it consistently. Its strongest foothold is the startup and small team segment, which gives it a defined niche rather than pure noise.
Where it loses. A 2.8% first-pick rate tells you buyers almost never land on it as the answer to their on-call problem, and the complete absence from enterprise picks means the moment a buyer signals scale or complexity, Grafana OnCall stops appearing in the conversation entirely.
AI-generated analysis of the September 2026 measurements.
ChatGPT 
Claude 
Gemini Being named is not the same as being recommended. Each mention is graded endorsed (a strong pick), listed (a neutral option), or caveated (named with a reservation).
Share of each theme's answers that mention Grafana OnCall. Hover a row for the exact prompt. Compare shapes on the head-to-head page.
Gaps Enterprise pick
Share of Grafana OnCall's mentions where the AI models name this brand in the same answer. That is the real competitive set in the AI channel.
Scores are measured from real AI answers, refreshed monthly. Methodology.
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