← Incident Management & On-Call ranking
Brand report · July 2026
Rootly: AI Visibility Report
When buyers ask ChatGPT, Claude, and Gemini about incident management & on-call, Rootly ranks #5 of 15, a Visibility Score of 33 in Incident Management & On-Call .
These rankings are measured from what the three models know from training, not a live web search. The live-web grounded surface is rolling out across the index. Methodology.
Present in the conversation, rarely the first name mentioned.
Where it wins. Rootly shows up in nearly half of all relevant AI responses at 49%, and feature-led queries are its clearest entry point, suggesting buyers who ask about specific capabilities pull it into the set.
Where it loses. A first-pick rate of 1% means it almost never converts visibility into top-of-mind status, and being co-mentioned alongside PagerDuty and Incident.io signals it is treated as an alternative rather than a reference point.
AI-generated analysis of the July 2026 measurements.
Rootly claims Incident Management & On-Call and the models back it: #5 of 15 there.
Homepage self-messaging · July 2026 ranking · the biggest gaps across the index →
ChatGPT 
Claude 
Gemini Share of each theme's answers that mention Rootly. Hover a row for the exact prompt. Compare shapes on the head-to-head page.
Share of Rootly's mentions where the AI models name this brand in the same answer. That is the real competitive set in the AI channel.
Scores are measured from real AI answers, refreshed monthly. Methodology.
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