← Incident Management & On-Call ranking
Brand report · July 2026
Incident.io: AI Visibility Report
When buyers ask ChatGPT, Claude, and Gemini about incident management & on-call, Incident.io ranks #2 of 15, a Visibility Score of 59 in Incident Management & On-Call .
These rankings are measured from what the three models know from training, not a live web search. The live-web grounded surface is rolling out across the index. Methodology.
Strong second choice, but rarely the first name called.
Where it wins. A 72% mention rate across the three major models puts Incident.io in nearly every AI-generated shortlist for incident management, and ranking second among 15 competitors signals real category authority.
Where it loses. An 18% first-pick rate means buyers hear the name but usually hear PagerDuty or another rival first, and the complete absence from enterprise-focused prompts leaves the high-value segment to competitors.
AI-generated analysis of the July 2026 measurements.
Incident.io claims Incident Management & On-Call and the models back it: #2 of 15 there.
"Meet the incident command center for fast-moving teams"
Homepage self-messaging · July 2026 ranking · the biggest gaps across the index →
ChatGPT 
Claude 
Gemini One of the index's bigger model splits: see where the models disagree →
Share of each theme's answers that mention Incident.io. Hover a row for the exact prompt. Compare shapes on the head-to-head page.
Gaps Enterprise pick
Share of Incident.io's mentions where the AI models name this brand in the same answer. That is the real competitive set in the AI channel.
Scores are measured from real AI answers, refreshed monthly. Methodology.
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