← Incident Management & On-Call ranking
Brand report · July 2026
PagerDuty: AI Visibility Report
When buyers ask ChatGPT, Claude, and Gemini about incident management & on-call, PagerDuty ranks #1 of 15, a Visibility Score of 83 in Incident Management & On-Call .
These rankings are measured from what the three models know from training, not a live web search. The live-web grounded surface is rolling out across the index. Methodology.
Dominant in its core category with no obvious blind spots.
Where it wins. PagerDuty is the first name out of the model's mouth 63% of the time, and a 90% mention rate across all prompts means it rarely gets skipped when buyers ask broad questions about incident management.
Where it loses. The co-mention pattern with Opsgenie, Incident.io, and FireHydrant suggests AI models frame this as a contested space, so buyers who probe deeper will hear alternatives pitched alongside PagerDuty rather than after it.
AI-generated analysis of the July 2026 measurements.
PagerDuty claims Incident Management & On-Call and the models back it: #1 of 15 there.
Homepage self-messaging · July 2026 ranking · the biggest gaps across the index →
ChatGPT 
Claude 
Gemini Share of each theme's answers that mention PagerDuty. Hover a row for the exact prompt. Compare shapes on the head-to-head page.
Share of PagerDuty's mentions where the AI models name this brand in the same answer. That is the real competitive set in the AI channel.
Scores are measured from real AI answers, refreshed monthly. Methodology.
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