Thunderdome B2B SaaS AI Visibility Index

← Incident Management & On-Call ranking

Brand report · September 2026

Splunk On-Call Splunk On-Call: AI Visibility Report

splunk.com ↗

When buyers ask ChatGPT, Claude, and Gemini about incident management & on-call, Splunk On-Call ranks #9 of 15, a Visibility Score of 11 in Incident Management & On-Call .

These rankings are measured from what the three models know from training, not a live web search. The live-web grounded surface is rolling out across the index. Methodology.

How AI sees Splunk On-Call

One race, rank 9, no wins on the podium.

Where it wins. Splunk On-Call holds a 15% mention rate in Incident Management and On-Call, meaning the models do surface it when buyers ask about top tools in 2026, which is its only working foothold.

Where it loses. A first-pick rate of 0% means it never closes the deal in its sole category, and it is completely unrecognized when buyers frame questions around best overall options, specific features, or budget trade-offs.

AI-generated analysis of the September 2026 measurements.

On message

How Splunk On-Call positions itself vs how AI ranks it

Splunk On-Call claims Incident Management & On-Call and the models back it: #14 of 15 there.

The pitch

"Digital resilience platform"

Targets Enterprise
What AI actually says
In Incident Management & On-Call #14 of 15, claim holds

Homepage self-messaging · September 2026 ranking · the biggest gaps across the index →

Incident Management & On-Call · #9 of 15

11 / 100 ▲ 9 vs last month
15%
mention rate (72 answers)
4
avg. position
0%
first pick
2%
share of voice
4.9Jul 2026Jul 2026: 4.92.2Aug 2026Aug 2026: 2.211.4Sep 2026Sep 2026: 11.4
ChatGPT
25
Claude
9
Gemini
0

One of the index's bigger model splits: see where the models disagree →

How the models portray Splunk On-Call

Being named is not the same as being recommended. Each mention is graded endorsed (a strong pick), listed (a neutral option), or caveated (named with a reservation).

55% 45%
endorsed · 95% band 0–26% listed caveated graded across 11 mentions in Incident Management & On-Call answers
Prompt themes Splunk On-Call would want to own

Share of each theme's answers that mention Splunk On-Call. Hover a row for the exact prompt. Compare shapes on the head-to-head page.

Gaps Best overall · Feature-led ask · Budget & alternatives

Most co-mentioned competitors

Share of Splunk On-Call's mentions where the AI models name this brand in the same answer. That is the real competitive set in the AI channel.

PagerDuty
100%
Opsgenie
100%
FireHydrant
82%
xMatters
73%
Incident.io
73%
Rootly
64%

Scores are measured from real AI answers, refreshed monthly. Methodology.

Get alerted on big movements

We rerun the index every month. Drop your email and pick what to watch in Incident Management & On-Call: the whole category or specific brands. Free, unsubscribe anytime.

Or watch specific brands:

Work at Splunk On-Call? Put this on your site: a live "AI-recommended" badge, grounded in this data, that updates monthly and links back here. Free. Get the badge →