← Session Replay & Heatmaps ranking
Brand report · September 2026
Smartlook: AI Visibility Report
When buyers ask ChatGPT, Claude, and Gemini about session replay & heatmaps, Smartlook ranks #12 of 15, a Visibility Score of 8 in Session Replay & Heatmaps .
These rankings are measured from what the three models know from training, not a live web search. The live-web grounded surface is rolling out across the index. Methodology.
Ranked 12th in its only category, Smartlook barely registers.
Where it wins. Its foothold is narrow but real: a 12.5% mention rate in Session Replay and Heatmaps keeps it in the conversation for startup and small team queries, which is the one prompt theme where it surfaces at all.
Where it loses. A score of 7.8 out of 15 competitors and zero first-pick selections tells the full story. Smartlook is absent from enterprise, feature-led, and best-of-2026 prompts, meaning buyers with budget or specific requirements never see it named.
AI-generated analysis of the September 2026 measurements.
Smartlook claims Session Replay & Heatmaps and the models back it: #9 of 15 there.
Homepage self-messaging · September 2026 ranking · the biggest gaps across the index →
ChatGPT 
Claude 
Gemini Being named is not the same as being recommended. Each mention is graded endorsed (a strong pick), listed (a neutral option), or caveated (named with a reservation).
Share of each theme's answers that mention Smartlook. Hover a row for the exact prompt. Compare shapes on the head-to-head page.
Gaps Use-case fit · Top tools in 2026 · Enterprise pick · Feature-led ask · If you could pick one
Share of Smartlook's mentions where the AI models name this brand in the same answer. That is the real competitive set in the AI channel.
Scores are measured from real AI answers, refreshed monthly. Methodology.
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