← Session Replay & Heatmaps ranking
Brand report · July 2026
Smartlook: AI Visibility Report
When buyers ask ChatGPT, Claude, and Gemini about session replay & heatmaps, Smartlook ranks #9 of 15, a Visibility Score of 14 in Session Replay & Heatmaps .
These rankings are measured from what the three models know from training, not a live web search. The live-web grounded surface is rolling out across the index. Methodology.
Niche foothold among startups, but invisible when stakes rise.
Where it wins. Smartlook earns a 22% mention rate in the startup and small team context, which is the one prompt theme where it consistently shows up. That narrow relevance keeps it in the conversation, ranked 9th of 15.
Where it loses. A 0% first-pick rate signals that AI tools treat it as a supporting option, never the answer. It is absent from use-case fit, enterprise, and head-to-head prompts, the three moments when buyers are closest to a decision.
AI-generated analysis of the July 2026 measurements.
Smartlook claims Session Replay & Heatmaps and the models back it: #9 of 15 there.
Homepage self-messaging · July 2026 ranking · the biggest gaps across the index →
ChatGPT 
Claude 
Gemini Share of each theme's answers that mention Smartlook. Hover a row for the exact prompt. Compare shapes on the head-to-head page.
Gaps Use-case fit · Enterprise pick · If you could pick one
Share of Smartlook's mentions where the AI models name this brand in the same answer. That is the real competitive set in the AI channel.
Scores are measured from real AI answers, refreshed monthly. Methodology.
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