← Incident Management & On-Call ranking
Brand report · September 2026When buyers ask ChatGPT, Claude, and Gemini about incident management & on-call, Grafana ranks #14 of 15, a Visibility Score of 6 in Incident Management & On-Call .
These rankings are measured from what the three models know from training, not a live web search. The live-web grounded surface is rolling out across the index. Methodology.
Grafana barely registers in the one race it entered.
Where it wins. Grafana earns a 12.5% mention rate in Incident Management and On-Call, meaning it surfaces for roughly 1 in 8 relevant queries across the three models.
Where it loses. At rank 14 of 15 with only a 1.4% first-pick rate, Grafana is crowded out by PagerDuty and Opsgenie before buyers reach it, and the AI models skip it entirely when the question narrows to startups, enterprise picks, feature comparisons, or a single best-choice ask.
AI-generated analysis of the September 2026 measurements.
Being named is not the same as being recommended. Each mention is graded endorsed (a strong pick), listed (a neutral option), or caveated (named with a reservation).
Share of each theme's answers that mention Grafana. Hover a row for the exact prompt. Compare shapes on the head-to-head page.
Gaps Startup & small team · Enterprise pick · Feature-led ask · If you could pick one
Share of Grafana's mentions where the AI models name this brand in the same answer. That is the real competitive set in the AI channel.
Scores are measured from real AI answers, refreshed monthly. Methodology.
We rerun the index every month. Drop your email and pick what to watch in Incident Management & On-Call: the whole category or specific brands. Free, unsubscribe anytime.