Thunderdome B2B SaaS AI Visibility Index

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Brand report · September 2026

Grafana Grafana: AI Visibility Report

grafana.com ↗

When buyers ask ChatGPT, Claude, and Gemini about incident management & on-call, Grafana ranks #14 of 15, a Visibility Score of 6 in Incident Management & On-Call .

These rankings are measured from what the three models know from training, not a live web search. The live-web grounded surface is rolling out across the index. Methodology.

How AI sees Grafana

Grafana barely registers in the one race it entered.

Where it wins. Grafana earns a 12.5% mention rate in Incident Management and On-Call, meaning it surfaces for roughly 1 in 8 relevant queries across the three models.

Where it loses. At rank 14 of 15 with only a 1.4% first-pick rate, Grafana is crowded out by PagerDuty and Opsgenie before buyers reach it, and the AI models skip it entirely when the question narrows to startups, enterprise picks, feature comparisons, or a single best-choice ask.

AI-generated analysis of the September 2026 measurements.

Incident Management & On-Call · #14 of 15

6 / 100 flat vs last month
13%
mention rate (72 answers)
6
avg. position
1%
first pick
2%
share of voice
8.2Jul 2026Jul 2026: 8.23.8Aug 2026Aug 2026: 3.86.3Sep 2026Sep 2026: 6.3
ChatGPT
3
Claude
11
Gemini
5

How the models portray Grafana

Being named is not the same as being recommended. Each mention is graded endorsed (a strong pick), listed (a neutral option), or caveated (named with a reservation).

44% 33% 22%
endorsed · 95% band 19–73% listed caveated graded across 9 mentions in Incident Management & On-Call answers
Prompt themes Grafana would want to own

Share of each theme's answers that mention Grafana. Hover a row for the exact prompt. Compare shapes on the head-to-head page.

Budget & alternatives
1/9 · #1×1

Gaps Startup & small team · Enterprise pick · Feature-led ask · If you could pick one

Most co-mentioned competitors

Share of Grafana's mentions where the AI models name this brand in the same answer. That is the real competitive set in the AI channel.

PagerDuty
100%
Opsgenie
78%
Incident.io
78%
FireHydrant
78%
Datadog
67%
Rootly
67%

Scores are measured from real AI answers, refreshed monthly. Methodology.

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