← IT Service Management (ITSM) ranking
Brand report · July 2026
Ivanti: AI Visibility Report
When buyers ask ChatGPT, Claude, and Gemini about it service management (itsm), Ivanti ranks #8 of 15, a Visibility Score of 18 in IT Service Management (ITSM) .
These rankings are measured from what the three models know from training, not a live web search. The live-web grounded surface is rolling out across the index. Methodology.
Mentioned but never chosen; a filler name, not a destination.
Where it wins. Ivanti appears in 26% of ITSM conversations and holds a mid-table rank of 8 out of 15, meaning AI models treat it as a credible incumbent worth listing when buyers ask about top tools.
Where it loses. A first-pick rate of 0% signals that no model leads with Ivanti as a recommendation, and its complete absence from startup, small-team, and budget prompts locks it out of the fastest-growing buyer segments.
AI-generated analysis of the July 2026 measurements.
ChatGPT 
Claude 
Gemini Share of each theme's answers that mention Ivanti. Hover a row for the exact prompt. Compare shapes on the head-to-head page.
Gaps Startup & small team · Budget & alternatives
Share of Ivanti's mentions where the AI models name this brand in the same answer. That is the real competitive set in the AI channel.
Scores are measured from real AI answers, refreshed monthly. Methodology.
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