Thunderdome B2B SaaS AI Visibility Index

← Docs & Knowledge Management ranking

Brand report · September 2026

Glean Glean: AI Visibility Report

glean.com ↗

When buyers ask ChatGPT, Claude, and Gemini about docs & knowledge management, Glean ranks #10 of 15, a Visibility Score of 12 in Docs & Knowledge Management .

These rankings are measured from what the three models know from training, not a live web search. The live-web grounded surface is rolling out across the index. Methodology.

How AI sees Glean

One category, rank 10, barely registering against Notion and Confluence.

Where it wins. Glean does surface in Docs and Knowledge Management when models field broad trend prompts like 'Top tools in 2026', landing a 19% mention rate that keeps it in the conversation at all.

Where it loses. A first-pick rate of 2.8% means buyers almost never walk away with Glean as the answer, and the models skip it entirely on budget, startup, and feature-specific questions where purchase intent runs highest.

AI-generated analysis of the September 2026 measurements.

Positioning

How Glean positions itself vs how AI ranks it

The pitch

"Glean turns company knowledge into action without runaway model spend."

Targets Enterprise
What AI actually says

Homepage self-messaging · September 2026 ranking · the biggest gaps across the index →

Docs & Knowledge Management · #10 of 15

12 / 100 flat vs last month
19%
mention rate (72 answers)
5
avg. position
3%
first pick
3%
share of voice
14Jul 2026Jul 2026: 1413.3Aug 2026Aug 2026: 13.311.7Sep 2026Sep 2026: 11.7
ChatGPT
3
Claude
5
Gemini
26

One of the index's bigger model splits: see where the models disagree →

How the models portray Glean

Being named is not the same as being recommended. Each mention is graded endorsed (a strong pick), listed (a neutral option), or caveated (named with a reservation).

50% 29% 21%
endorsed · 95% band 27–73% listed caveated graded across 14 mentions in Docs & Knowledge Management answers
Prompt themes Glean would want to own

Share of each theme's answers that mention Glean. Hover a row for the exact prompt. Compare shapes on the head-to-head page.

Top tools in 2026
6/9 · #1×2

Gaps Best overall · Startup & small team · Feature-led ask · Budget & alternatives

Most co-mentioned competitors

Share of Glean's mentions where the AI models name this brand in the same answer. That is the real competitive set in the AI channel.

Notion
100%
Confluence
100%
Guru
86%
Obsidian
50%
Microsoft SharePoint
36%
SharePoint
36%

Scores are measured from real AI answers, refreshed monthly. Methodology.

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