Confluence: AI rank #2 in Docs & Knowledge Management

Strong in knowledge, invisible where projects are decided.

Where it wins. In Docs & Knowledge Management, Confluence earns a rank-2 position with a 79% mention rate, putting it solidly in the conversation wherever AI models field questions about storing and sharing organizational knowledge.

Where it loses. In Project Management, a score of 4.4 and zero first-pick selections across all 15 competitors tell the same story: AI models treat Confluence as peripheral to that category, and it fails to register on six of the major prompt themes buyers actually use.

AI-generated analysis of the September 2026 measurements.

Docs & Knowledge Management · #2 of 15

68 / 100 ▲ 5 vs last month

79%

mention rate (72 answers)

avg. position

first pick

12%

share of voice

ChatGPT

Claude

Gemini

One of the index's bigger model splits: see where the models disagree →

How the models portray Confluence

Being named is not the same as being recommended. Each mention is graded endorsed (a strong pick), listed (a neutral option), or caveated (named with a reservation).

39% 12% 49%

endorsed · 95% band 27–52% listed caveated graded across 57 mentions in Docs & Knowledge Management answers

Prompt themes Confluence would want to own

Share of each theme's answers that mention Confluence. Hover a row for the exact prompt. Compare shapes on the head-to-head page.

9/9 · #1×1

9/9 · #1×2

9/9

9/9

If you could pick one

9/9 · #1×1

Startup & small team

6/9

Feature-led ask

6/9

Budget & alternatives

0/9

Gaps Budget & alternatives

Most co-mentioned competitors

Share of Confluence's mentions where the AI models name this brand in the same answer. That is the real competitive set in the AI channel.

Notion

96%

Guru

49%

Obsidian

46%

Coda

33%

Slab

32%

Outline

26%

Project Management · #15 of 15

4 / 100 flat vs last month

mention rate (72 answers)

avg. position

first pick

share of voice

ChatGPT

Claude

Gemini

How the models portray Confluence

Being named is not the same as being recommended. Each mention is graded endorsed (a strong pick), listed (a neutral option), or caveated (named with a reservation).

33% 33% 33%

endorsed · 95% band 10–70% listed caveated graded across 6 mentions in Project Management answers

Prompt themes Confluence would want to own

Share of each theme's answers that mention Confluence. Hover a row for the exact prompt. Compare shapes on the head-to-head page.

4/9

2/9

0/9

0/9

0/9

0/9

If you could pick one

0/9

Budget & alternatives

0/9

Gaps Best overall · Use-case fit · Top tools in 2026 · Startup & small team · If you could pick one · Budget & alternatives

Most co-mentioned competitors

Share of Confluence's mentions where the AI models name this brand in the same answer. That is the real competitive set in the AI channel.

Jira

100%

Asana

83%

monday.com

67%

Notion

67%

ClickUp

67%

Coda

50%

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Confluence: AI Visibility Report

How AI sees Confluence

Docs & Knowledge Management · #2 of 15

How the models portray Confluence

Project Management · #15 of 15

How the models portray Confluence

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