September 2026 snapshot · 72 AI answers Greenfield

E-commerce Operations: AI Visibility Ranking

Operations software for e-commerce brands covering orders, inventory, fulfillment, and multichannel management. Right now, Linnworks is the brand AI assistants recommend most, with a Visibility Score of 44 and the #1 spot in 29% of answers. Head-to-head: Linnworks vs Shopify →

These rankings are measured from what the three models know from training, not a live web search. When the models DO search the web, see which sources they cite. Methodology.

Three models, three different leaders, no consensus here.

ChatGPT leans toward Linnworks but gives it only a 34.6 score, while Claude nearly ties Shopify at 48.3 against Linnworks at 46.7, and Gemini hands Extensiv a 42.1 and splits its remaining attention across the field. Shopify's first-pick rate of 31% actually edges Linnworks despite Shopify ranking second overall, which signals that when Shopify gets mentioned it tends to land at the top. ShipStation appears in 49% of answers, the second-highest mention rate, yet scores just 26.7, meaning the models reference it often but rarely treat it as the right answer.

AI-generated analysis of the September 2026 measurements.

#	Brand	Visibility Score	Mention rate	Avg. position	#1 pick rate	Models
1	Linnworks	44 ±4.3	50%	2.3	29%	ChatGPT #1 Claude #2 Gemini #1
2	Shopify	36 ±7.4	42%	2.5	31%	ChatGPT #3 Claude #1 Gemini #5
3	Extensiv	29 ±4.2	42%	3.9	3%	ChatGPT #8 Claude #5 Gemini #2
4	ShipStation	27 ±5.3	49%	5.5	4%	ChatGPT #6 Claude #6 Gemini #6
5	Brightpearl	25 ±4.5	38%	4.3	1%	ChatGPT #4 Claude #10 Gemini #3
6	Cin7	25 ±4.7	36%	4.1	0%	ChatGPT #5 Claude #9 Gemini #4
7	NetSuite	22 ±4.7	38%	5.1	4%	ChatGPT #2 Claude #12 Gemini #7
8	BigCommerce	20 ±0.7	25%	2.9	0%	ChatGPT #10 Claude #3 Gemini #11
9	WooCommerce	13 ±3.7	17%	3.3	0%	ChatGPT #13 Claude #4 Gemini #13
10	Zoho Inventory	11 ±2.7	17%	4.3	4%	ChatGPT #7 Claude #15 Gemini #8
11	Ordoro	11 ±3.9	17%	4.7	0%	ChatGPT #9 Claude #11 Gemini #12
12	Adobe Commerce	9 ±2.5	13%	3.4	0%	ChatGPT #11 Claude #13 Gemini #10
13	commercetools	8 ±1.2	11%	4.3	0%	ChatGPT #12 Claude #14 Gemini #9
14	ShipBob	7 ±2.9	15%	6.3	0%	ChatGPT #14 Claude #8 Gemini
15	Skubana	7 ±2.9	10%	3.6	0%	ChatGPT Claude #7 Gemini

The ± under each score is the reliability band: how much the number would move if we re-ran the identical measurement. It is tight because each prompt is sampled multiple times. It is not the same as how much the ranking depends on which prompts we ask — a separate, wider figure shown on hover.

Just below the cutoff: Shopify Plus (6.3), Extensiv Order Manager (6.1), Salesforce Commerce Cloud (5.7), Veeqo (5.7), Sellercloud (5.3). 105 brands were scored in this category; the leaderboard shows the top 15.

Visibility Score: position-weighted presence across all measured answers, 0 to 100. A score of 100 means the brand was the first recommendation in every answer. Every point in a trend line is a live monthly measurement; there is no modeled or backfilled history. Full methodology.

Openness 56/100: the share of this category's recommendation weight not held by the leader.

Compare brands in E-commerce Operations head-to-head → · Explore the prompt tree →

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Do the models agree?

Per-model Visibility Scores for the top 10. A long gray bar means the three assistants disagree about the brand. Hover a row for exact values.

ChatGPT Claude Gemini

Where they land in the answer

When a brand is mentioned, where does it appear? Box shows the middle 50% of positions, the thick line is the median, whiskers are the extremes. Hover a row for the detail.