Thunderdome B2B SaaS AI Visibility Index

← E-commerce Operations ranking

Brand report · September 2026

commercetools commercetools: AI Visibility Report

commercetools.com ↗

When buyers ask ChatGPT, Claude, and Gemini about e-commerce operations, commercetools ranks #13 of 15, a Visibility Score of 8 in E-commerce Operations .

These rankings are measured from what the three models know from training, not a live web search. The live-web grounded surface is rolling out across the index. Methodology.

How AI sees commercetools

One category, bottom of the pack, zero first picks.

Where it wins. commercetools does register in E-commerce Operations conversations, landing mentions in 11% of relevant AI queries and appearing alongside the field's biggest names.

Where it loses. Sitting 13th out of 15 in its only measured category, it earns no first-pick selections and is invisible across seven of eight prompt themes, meaning AI models treat it as a filler name rather than a genuine contender.

AI-generated analysis of the September 2026 measurements.

E-commerce Operations · #13 of 15

8 / 100 first snapshot (September 2026)
11%
mention rate (72 answers)
4
avg. position
0%
first pick
2%
share of voice
First snapshot: September 2026. The trend line appears with the second monthly measurement; no modeled history.
ChatGPT
8
Claude
3
Gemini
11

How the models portray commercetools

Being named is not the same as being recommended. Each mention is graded endorsed (a strong pick), listed (a neutral option), or caveated (named with a reservation).

75% 25%
endorsed · 95% band 41–93% listed caveated graded across 8 mentions in E-commerce Operations answers
Prompt themes commercetools would want to own

Share of each theme's answers that mention commercetools. Hover a row for the exact prompt. Compare shapes on the head-to-head page.

Gaps Best overall · Use-case fit · Startup & small team · Enterprise pick · Feature-led ask · If you could pick one · Budget & alternatives

Most co-mentioned competitors

Share of commercetools's mentions where the AI models name this brand in the same answer. That is the real competitive set in the AI channel.

BigCommerce
100%
Shopify
88%
Adobe Commerce
88%
Salesforce Commerce Cloud
63%
NetSuite
25%
Cin7
25%

Scores are measured from real AI answers, refreshed monthly. Methodology.

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