← Communications APIs (CPaaS) ranking
Brand report · July 2026
Infobip: AI Visibility Report
When buyers ask ChatGPT, Claude, and Gemini about communications apis (cpaas), Infobip ranks #7 of 15, a Visibility Score of 25 in Communications APIs (CPaaS) .
These rankings are measured from what the three models know from training, not a live web search. The live-web grounded surface is rolling out across the index. Methodology.
Shows up in lists but never as anyone's first choice.
Where it wins. Infobip earns a 39% mention rate in CPaaS, which keeps it consistently present when buyers ask about top tools in 2026. That reach puts it ahead of most of the 15 tracked competitors on raw visibility.
Where it loses. A 1.4% first-pick rate exposes how rarely the models treat Infobip as the definitive answer, and its absence from 'Best overall' and 'If you could pick one' prompts means it is invisible precisely when buyers are closest to a decision.
AI-generated analysis of the July 2026 measurements.
"One operating system for agentic customer experiences"
Homepage self-messaging · July 2026 ranking · the biggest gaps across the index →
ChatGPT 
Claude 
Gemini Share of each theme's answers that mention Infobip. Hover a row for the exact prompt. Compare shapes on the head-to-head page.
Gaps Best overall · If you could pick one
Share of Infobip's mentions where the AI models name this brand in the same answer. That is the real competitive set in the AI channel.
Scores are measured from real AI answers, refreshed monthly. Methodology.
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