← Communications APIs (CPaaS) ranking
Brand report · September 2026
Infobip: AI Visibility Report
When buyers ask ChatGPT, Claude, and Gemini about communications apis (cpaas), Infobip ranks #7 of 15, a Visibility Score of 28 in Communications APIs (CPaaS) .
These rankings are measured from what the three models know from training, not a live web search. The live-web grounded surface is rolling out across the index. Methodology.
Infobip rides one wave and sits mid-pack on it.
Where it wins. A 46% mention rate in Communications APIs means the models know Infobip exists and surface it reliably across that category, which is a real floor of visibility.
Where it loses. Rank 7 of 15 and zero first-pick selections tell the story: when a buyer asks which CPaaS tool to use, Infobip lands in the list behind Twilio, Vonage, and Bird but does not take the recommendation that converts.
AI-generated analysis of the September 2026 measurements.
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Homepage self-messaging · September 2026 ranking · the biggest gaps across the index →
Being named is not the same as being recommended. Each mention is graded endorsed (a strong pick), listed (a neutral option), or caveated (named with a reservation).
Share of each theme's answers that mention Infobip. Hover a row for the exact prompt. Compare shapes on the head-to-head page.
Share of Infobip's mentions where the AI models name this brand in the same answer. That is the real competitive set in the AI channel.
Scores are measured from real AI answers, refreshed monthly. Methodology.
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ChatGPT
Claude
Gemini