Thunderdome B2B SaaS AI Visibility Index

← E-signature & Contracts ranking

Brand report · September 2026

Icertis Icertis: AI Visibility Report

icertis.com ↗

When buyers ask ChatGPT, Claude, and Gemini about e-signature & contracts, Icertis ranks #10 of 15, a Visibility Score of 9 in E-signature & Contracts .

These rankings are measured from what the three models know from training, not a live web search. The live-web grounded surface is rolling out across the index. Methodology.

How AI sees Icertis

Icertis runs one race in contracts and sits near the back.

Where it wins. ChatGPT and peers do surface Icertis in contract software conversations, giving it an 18% mention rate inside a competitive 15-player field. That presence, however thin, is entirely concentrated in E-signature and Contracts, so the brand at least owns a clear category address.

Where it loses. At rank 10 of 15 with zero first-pick selections, Icertis trails DocuSign, Adobe Acrobat Sign, and Ironclad badly enough that AI models treat it as depth filler rather than a genuine contender. Six prompt themes, including best-overall and use-case-fit queries, return no Icertis mention at all, meaning buyers with specific needs or a shortlist mindset will not encounter it.

AI-generated analysis of the September 2026 measurements.

On message

How Icertis positions itself vs how AI ranks it

Icertis claims E-signature & Contracts and the models back it: #11 of 15 there.

The pitch

"Context aware. Outcomes driven. AI-native contract intelligence."

Targets Enterprise
What AI actually says
In E-signature & Contracts #11 of 15, claim holds

Homepage self-messaging · September 2026 ranking · the biggest gaps across the index →

E-signature & Contracts · #10 of 15

9 / 100 flat vs last month
18%
mention rate (72 answers)
6
avg. position
0%
first pick
3%
share of voice
7.8Jul 2026Jul 2026: 7.87.5Aug 2026Aug 2026: 7.58.9Sep 2026Sep 2026: 8.9
ChatGPT
12
Claude
9
Gemini
5

How the models portray Icertis

Being named is not the same as being recommended. Each mention is graded endorsed (a strong pick), listed (a neutral option), or caveated (named with a reservation).

69% 31%
endorsed · 95% band 42–87% listed caveated graded across 13 mentions in E-signature & Contracts answers
Prompt themes Icertis would want to own

Share of each theme's answers that mention Icertis. Hover a row for the exact prompt. Compare shapes on the head-to-head page.

Gaps Best overall · Use-case fit · Startup & small team · Feature-led ask · If you could pick one · Budget & alternatives

Most co-mentioned competitors

Share of Icertis's mentions where the AI models name this brand in the same answer. That is the real competitive set in the AI channel.

DocuSign
100%
Adobe Acrobat Sign
100%
Ironclad
92%
Dropbox Sign
62%
PandaDoc
62%
Agiloft
62%

Scores are measured from real AI answers, refreshed monthly. Methodology.

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