Thunderdome B2B SaaS AI Visibility Index

← E-signature & Contracts ranking

Brand report · September 2026

DocuSign DocuSign: AI Visibility Report

docusign.com ↗

When buyers ask ChatGPT, Claude, and Gemini about e-signature & contracts, DocuSign ranks #1 of 15, a Visibility Score of 73 in E-signature & Contracts .

These rankings are measured from what the three models know from training, not a live web search. The live-web grounded surface is rolling out across the index. Methodology.

How AI sees DocuSign

DocuSign owns e-signature in AI recommendations, full stop.

Where it wins. A 76% mention rate paired with a 64% first-pick rate means AI models reach for DocuSign before any alternative when buyers ask about contracts and e-signature. That combination is rare and hard to displace.

Where it loses. Budget-conscious prompts are a blind spot: DocuSign goes unmentioned when buyers frame the question around cost or alternatives, ceding that conversation entirely to competitors like PandaDoc and Dropbox Sign.

AI-generated analysis of the September 2026 measurements.

On message

How DocuSign positions itself vs how AI ranks it

DocuSign claims E-signature & Contracts and the models back it: #1 of 15 there.

The pitch

"#1 in Electronic Signature and Intelligent Agreement Management"

What AI actually says
In E-signature & Contracts #1 of 15, claim holds

Homepage self-messaging · September 2026 ranking · the biggest gaps across the index →

E-signature & Contracts · #1 of 15

73 / 100 flat vs last month
76%
mention rate (72 answers)
2
avg. position
64%
first pick
12%
share of voice
71.7Jul 2026Jul 2026: 71.773.6Aug 2026Aug 2026: 73.672.5Sep 2026Sep 2026: 72.5
ChatGPT
76
Claude
77
Gemini
64

How the models portray DocuSign

Being named is not the same as being recommended. Each mention is graded endorsed (a strong pick), listed (a neutral option), or caveated (named with a reservation).

80% 15%
endorsed · 95% band 68–88% listed caveated graded across 55 mentions in E-signature & Contracts answers
Prompt themes DocuSign would want to own

Share of each theme's answers that mention DocuSign. Hover a row for the exact prompt. Compare shapes on the head-to-head page.

Best overall
9/9 · #1×9
Use-case fit
9/9 · #1×7
Top tools in 2026
9/9 · #1×9
Enterprise pick
9/9 · #1×9
If you could pick one
9/9 · #1×9
Startup & small team
7/9 · #1×3

Gaps Budget & alternatives

Most co-mentioned competitors

Share of DocuSign's mentions where the AI models name this brand in the same answer. That is the real competitive set in the AI channel.

Adobe Acrobat Sign
87%
PandaDoc
85%
Dropbox Sign
76%
SignNow
49%
Ironclad
33%
Icertis
24%

Head-to-head: DocuSign vs PandaDoc

Scores are measured from real AI answers, refreshed monthly. Methodology.

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