← IT Service Management (ITSM) ranking
Brand report · July 2026
GLPI: AI Visibility Report
When buyers ask ChatGPT, Claude, and Gemini about it service management (itsm), GLPI ranks #12 of 15, a Visibility Score of 7 in IT Service Management (ITSM) .
These rankings are measured from what the three models know from training, not a live web search. The live-web grounded surface is rolling out across the index. Methodology.
Survives budget queries; invisible when buyers want a real pick.
Where it wins. GLPI earns its only consistent mentions on cost and alternatives prompts, showing up in 14% of conversations there. That narrow foothold keeps it ranked 12th rather than off the list entirely.
Where it loses. A 1.4% first-pick rate means almost no AI is sending buyers to GLPI with conviction. It is absent from every high-intent theme that matters: top tools, enterprise, small teams, and the decisive single-recommendation prompt.
AI-generated analysis of the July 2026 measurements.
GLPI claims IT Service Management (ITSM) and the models back it: #12 of 15 there.
Homepage self-messaging · July 2026 ranking · the biggest gaps across the index →
ChatGPT 
Claude 
Gemini Share of each theme's answers that mention GLPI. Hover a row for the exact prompt. Compare shapes on the head-to-head page.
Gaps Top tools in 2026 · Startup & small team · Enterprise pick · If you could pick one
Share of GLPI's mentions where the AI models name this brand in the same answer. That is the real competitive set in the AI channel.
Scores are measured from real AI answers, refreshed monthly. Methodology.
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