Thunderdome B2B SaaS AI Visibility Index

← Communications APIs (CPaaS) ranking

Brand report · September 2026

ClickSend ClickSend: AI Visibility Report

clicksend.com ↗

When buyers ask ChatGPT, Claude, and Gemini about communications apis (cpaas), ClickSend ranks #14 of 15, a Visibility Score of 3 in Communications APIs (CPaaS) .

These rankings are measured from what the three models know from training, not a live web search. The live-web grounded surface is rolling out across the index. Methodology.

How AI sees ClickSend

One category, near-bottom rank, zero purchase intent generated.

Where it wins. ClickSend's only foothold in AI recommendations is CPaaS, and even there it surfaces just under 7% of the time, which at least keeps it visible when buyers are explicitly hunting budget options or alternatives to better-known providers.

Where it loses. A rank of 14 out of 15 with a score of 2.9 means the models consistently exhaust Plivo, Telnyx, Bandwidth, and ten others before landing on ClickSend, and a 0% first-pick rate means no AI conversation is converting into a direct recommendation that drives a buyer decision.

AI-generated analysis of the September 2026 measurements.

Positioning

How ClickSend positions itself vs how AI ranks it

The pitch

"Business Communications. Solved."

What AI actually says

Homepage self-messaging · September 2026 ranking · the biggest gaps across the index →

Communications APIs (CPaaS) · #14 of 15

3 / 100 flat vs last month
7%
mention rate (72 answers)
7
avg. position
0%
first pick
1%
share of voice
3.8Jul 2026Jul 2026: 3.85.1Aug 2026Aug 2026: 5.12.9Sep 2026Sep 2026: 2.9
ChatGPT
2
Claude
2
Gemini
5

How the models portray ClickSend

Being named is not the same as being recommended. Each mention is graded endorsed (a strong pick), listed (a neutral option), or caveated (named with a reservation).

60% 40%
endorsed · 95% band 23–88% listed caveated graded across 5 mentions in Communications APIs (CPaaS) answers
Prompt themes ClickSend would want to own

Share of each theme's answers that mention ClickSend. Hover a row for the exact prompt. Compare shapes on the head-to-head page.

Gaps Best overall · Use-case fit · Top tools in 2026 · Startup & small team · Enterprise pick · Feature-led ask · If you could pick one

Most co-mentioned competitors

Share of ClickSend's mentions where the AI models name this brand in the same answer. That is the real competitive set in the AI channel.

Plivo
100%
Telnyx
100%
Bandwidth
80%
Infobip
80%
Sinch
60%
Bird
60%

Scores are measured from real AI answers, refreshed monthly. Methodology.

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