Thunderdome B2B SaaS AI Visibility Index

← Communications APIs (CPaaS) ranking

Brand report · July 2026

Bandwidth Bandwidth: AI Visibility Report

bandwidth.com ↗

When buyers ask ChatGPT, Claude, and Gemini about communications apis (cpaas), Bandwidth ranks #8 of 15, a Visibility Score of 17 in Communications APIs (CPaaS) .

These rankings are measured from what the three models know from training, not a live web search. The live-web grounded surface is rolling out across the index. Methodology.

How AI sees Bandwidth

Appears in budget talks; vanishes when buyers want a real pick.

Where it wins. Bandwidth surfaces in 25% of CPaaS conversations, which keeps it in the consideration set alongside Sinch and Vonage. Its stronghold is price-sensitive, alternatives-focused prompts where buyers are still shopping around.

Where it loses. A first-pick rate of 0% means no AI model leads with Bandwidth when asked to recommend one solution. It is absent from five major prompt themes, including best-overall and use-case-fit queries, which is where purchase decisions actually form.

AI-generated analysis of the July 2026 measurements.

On message

How Bandwidth positions itself vs how AI ranks it

Bandwidth claims Communications APIs (CPaaS) and the models back it: #8 of 15 there.

The pitch

"Solve Global Telecomplexity"

Targets Enterprise
What AI actually says
In Communications APIs (CPaaS) #8 of 15, claim holds

Homepage self-messaging · July 2026 ranking · the biggest gaps across the index →

Communications APIs (CPaaS) · #8 of 15

17 / 100 first snapshot (July 2026)
25%
mention rate (72 answers)
4
avg. position
0%
first pick
4%
share of voice
First snapshot: July 2026. The trend line appears with the second monthly measurement; no modeled history.
ChatGPT
13
Claude
27
Gemini
12
Prompt themes Bandwidth would want to own

Share of each theme's answers that mention Bandwidth. Hover a row for the exact prompt. Compare shapes on the head-to-head page.

Gaps Best overall · Use-case fit · Startup & small team · Feature-led ask · If you could pick one

Most co-mentioned competitors
Sinch
94%
Vonage
72%
Plivo
67%
Bird
61%
Twilio
56%
Infobip
56%

Share of Bandwidth's mentions where the AI models name this brand in the same answer. That is the real competitive set in the AI channel.

Scores are measured from real AI answers, refreshed monthly. Methodology.

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